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Renald Collin Dcosta

Data and MIS specialist | SQL | Power BI | ETL | Analytics | Process improvement | Data modeling | 10+ years experience | Driving data-driven decisions | Business Intelligence

Bengaluru

8+ years of work experience

Amazon
Dec 20232 yrs 8 mosPresent

Bangalore Urban

Used SQL, ETL, and Power BI/Quicksight to deliver data-driven insights and dashboards to stakeholders. Developed high-level dashboards for business, workforce analysis, and operations insight. Collaborated with cross-functional teams to design and implement end-to-end data solutions for business intelligence.
Amazon
May 20221 yr 7 mosNov 2023

Bangalore Urban, Karnataka, India

Monitored intraday performance, scheduling, and operational trends for multiple programs. Provided real-time insights, performance optimization, and routing adjustments to reduce inefficiencies. Prepared and communicated daily reports on SL performance for WFM leadership.
Amazon
Nov 20174 yrs 6 mosApr 2022

Bangalore Urban, Karnataka, India

Led partner onboarding for Amazon Payment platform, ensuring seamless integration. Collaborated with various teams to mitigate security risks in payment data management. Managed BIN programs, improving transaction success rate and security.

Education

Visvesvaraya Technological University

Master of Business Administration (M.B.A.), Marketing

Visvesvaraya Technological University

20122 yrs2014

Bachelor's degree, Biotechnology

Vivekananda Institute – Bangalore

20093 yrs2012

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Headline

Data and MIS specialist | SQL | Power BI | ETL | Analytics | Process improvement | Data modeling | 10+ years experience | Driving data-driven decisions | Business Intelligence

About

Data & Program Manager with 10+ years at Amazon, specializing in business intelligence, workforce analytics, and operational excellence. I build the data infrastructure and dashboards that leadership relies on — from SQL and ETL pipelines to Power BI and QuickSight. I own programs end-to-end: aligning stakeholders, driving process improvements, and turning complex data into decisions. Recently stepped into a Program Manager role, expanding from analytics into full cross-functional program ownership. Key wins: 18% workforce efficiency gain through automation, end-to-end system migration, and high-visibility dashboards adopted at the leadership level.

Location

Bengaluru

Work experience

Management Information Systems Specialist at Amazon, Dec 2023 - Present · 2 yrs 8 mos, Bangalore Urban, Used SQL, ETL, and Power BI/Quicksight to deliver data-driven insights and dashboards to stakeholders. Developed high-level dashboards for business, workforce analysis, and operations insight. Collaborated with cross-functional teams to design and implement end-to-end data solutions for business intelligence.

Workforce Analyst, Workforce Management at Amazon, May 2022 - Nov 2023 · 1 yr 7 mos, Bangalore Urban, Karnataka, India, Monitored intraday performance, scheduling, and operational trends for multiple programs. Provided real-time insights, performance optimization, and routing adjustments to reduce inefficiencies. Prepared and communicated daily reports on SL performance for WFM leadership.

Senior Operations Analyst, Amazon Pay at Amazon, Nov 2017 - Apr 2022 · 4 yrs 6 mos, Bangalore Urban, Karnataka, India, Led partner onboarding for Amazon Payment platform, ensuring seamless integration. Collaborated with various teams to mitigate security risks in payment data management. Managed BIN programs, improving transaction success rate and security.

Education

Master of Business Administration (M.B.A.), Marketing, Visvesvaraya Technological University

Bachelor's degree, Biotechnology, Vivekananda Institute – Bangalore

Renald Collin Dcosta - Management Information Systems Specialist in Bengaluru | Tal