Rehan Maniyar profile photo 1 on Tal

Rehan Maniyar

Senior customer support associate at Garden City infratech

Bangalore Urban

6+ years of work experience

Jan 20242 yrs 9 mosSep 2026

Bangalore Urban

1, Handle customer enquiries related to real estate projects through calls, chats and emails. 2, Provide customers with accurate information regarding project details, property specifications, floor plans, amenities, pricing, availability, and project timelines. 3, Understand customer requirements and coordinate with the concerned teams to provide relevant project and property information. 4, Schedule and coordinate site visits, property demonstrations, customer appointments, and meetings. 5, Maintain and update customer information, interactions, enquiries, and follow-up details in the CRM system. 6, Coordinate Project, and Operations teams to resolve customer requests and issues. 7, Follow up with relevant departments regarding customer requests and ensure timely resolution within defined TAT/SLA. 8, Prepare regular MIS reports covering customer queries, service requests, complaints, pending cases, and resolution status.
muvin
Sep 20221 yr 2 mosOct 2023

Bengaluru

1, Responding to Customer queries through Calls, Emails and Chats about product and services. 2, Participated in team meetings and training sessions to stay informed about product updates and changes . 3, Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. 4, Conducting survey calls with respect to user experience and sharing the feedback to the relevant stack holders. 5, Reviewing chats handled by other agents to ensure they are of high quality.
Jan 20202 yrs 4 mosApr 2022

India

1,Respond promptly to inquiries from prospective students via email, phone, and chat, providing detailed information about the online courses. 2,Conduct one-on-one consultation sessions with prospective students to understand their educational needs, career goals, and how NMIMS’s online courses can help achieve them. 3,Assist prospective students in selecting the right online courses that align with their academic background and career aspirations. 4, Implement a structured follow-up process to maintain engagement with potential students and address any concerns or questions they may have. 5, Guide students through the application and enrollment process, including the submission of necessary documents and completion of formalities.

Rehan’s AI Stack

claude code
claude code

Education

Presidency College, Bangalore

Master of Business Administration - MBA, Marketing

Presidency College, Bangalore

20162 yrs2018

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Rehan Maniyar on Tal

Headline

Senior customer support associate at Garden City infratech

Location

Bangalore Urban

AI stack

claude code

Work experience

Senior customer support associate at Garden City infratech, Jan 2024 - Sep 2026 · 2 yrs 9 mos, Bangalore Urban, 1, Handle customer enquiries related to real estate projects through calls, chats and emails. 2, Provide customers with accurate information regarding project details, property specifications, floor plans, amenities, pricing, availability, and project timelines. 3, Understand customer requirements and coordinate with the concerned teams to provide relevant project and property information. 4, Schedule and coordinate site visits, property demonstrations, customer appointments, and meetings. 5, Maintain and update customer information, interactions, enquiries, and follow-up details in the CRM system. 6, Coordinate Project, and Operations teams to resolve customer requests and issues. 7, Follow up with relevant departments regarding customer requests and ensure timely resolution within defined TAT/SLA. 8, Prepare regular MIS reports covering customer queries, service requests, complaints, pending cases, and resolution status.

Customer Delight specialist at muvin, Sep 2022 - Oct 2023 · 1 yr 2 mos, Bengaluru, 1, Responding to Customer queries through Calls, Emails and Chats about product and services. 2, Participated in team meetings and training sessions to stay informed about product updates and changes . 3, Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. 4, Conducting survey calls with respect to user experience and sharing the feedback to the relevant stack holders. 5, Reviewing chats handled by other agents to ensure they are of high quality.

Customer Support Executive at ACADAMEE, Jan 2020 - Apr 2022 · 2 yrs 4 mos, India, 1,Respond promptly to inquiries from prospective students via email, phone, and chat, providing detailed information about the online courses. 2,Conduct one-on-one consultation sessions with prospective students to understand their educational needs, career goals, and how NMIMS’s online courses can help achieve them. 3,Assist prospective students in selecting the right online courses that align with their academic background and career aspirations. 4, Implement a structured follow-up process to maintain engagement with potential students and address any concerns or questions they may have. 5, Guide students through the application and enrollment process, including the submission of necessary documents and completion of formalities.

Education

Master of Business Administration - MBA, Marketing, Presidency College, Bangalore

Rehan Maniyar - Senior customer support associate in Bangalore Urban | Tal