Reethika Devadiga

7+ years of work experience

May 20242 yrs 7 mosPresent

Handling US regions invoice processing for Payments.  Allocating the targets to the team based on the volume received.  Monitoring team queries on process related issues  Processing of invoices through PeopleSoft, myBuy, Maple and handling non-workflow queues.  Handling T&E approvals and rejections and preparing the report on the same.  Worked on Vendor Maintenance such setting up the vendors in the system and approving the vendors.  Allocation of invoices to be processed for the day.  Handling of generic mailbox and addressing the client’s queries and team queries. Reporting:  Preparing SLA Metrics on daily to ensure we met the SLA, preparing weekly reporting metrics and Consolidated Metrics in Monthly basis and reporting to Management.  3*3 and Control charts preparing on monthly basis.  Preparing the Productivity report and sharing to the Management. Additional & Key Responsibilities:  Updating AGING report on daily basis.  Conducting team huddles.  To provide necessary Training & Guidelines to the team Members & New recruits.  Preparing process related documents, which would be helpful for the new hires.  Planning on team outing, team lunch, birthday celebration and gifts.  Identifying the critical issues and providing end to end solutions.  Generating and analyzing the productivity report at the end of business hours.

Dec 20185 yrs 5 mosApr 2024

Bengaluru, Karnataka, India

Designation: Invoice Process Associate (F&A) Operations - Roles and Responsibilities  Handling APAC regions invoice processing for Payments.  Processing of invoices which are scanned in the queue PO based & non-PO based invoices within the scheduled TAT.  Matching of invoices against a PO following 3-way matching.  Processing of NON-PO based invoices and sending it for approval to buyer for coding and approval of invoices.  Monitoring working folder queue and getting the invoice issue resolved so that they can be processed in system to execute payment.  Allocation of invoices to be processed for the day.  Handling of generic mailbox and addressing the client’s queries related to payment.  Follow up with buyers / supplier and fix the rejection. Designation: Contract Management Analyst (F&A) Operations - Roles and Responsibilities  As a CMS Analyst I am responsible for managing day today operational activities on contract management related to respective engagements or accounts.  Taken KT directly from client though WebEx and Calls.  Handling the exceptions in contracts and resolving the request.  For unresolved cases contacting the Sales team through emails for the required contracts.  Validating the accuracy of Contracts which is digitalized in Pramata Tool.  Uploading the agreements in CLM tool.  Interacting with the Client in the Daily and weekly Calls.  Sending support Ticket for all Failed cases to Pramata Team for necessary corrections.  Helped in preparing the Process Documents for CMS process.  Meeting Daily Targets and completing the volumes before the deadlines.  Whenever there are any process changes, communicating the same to the team members.