Headline

Operations Manager | End-to-End Workplace Operations | Facilities Management | Client & Stakeholder Engagement | Vendor Management | Team Leadership | Operational Excellence

About

Operations Manager with strong experience leading workplace and facilities management, stakeholder engagement, vendor relationships, team coordination, and service delivery. Experienced in overseeing day-to-day workplace requirements, maintaining high service standards, managing external partners, and driving timely resolution of critical issues. Strong focus on creating efficient, well-structured workplaces while ensuring consistent service and stakeholder satisfaction. Core areas of expertise: • Workplace & Facilities Management • Client & Stakeholder Management • Vendor & Service Partner Management • Team Leadership & Coordination • Facility Maintenance & Service Delivery • Issue Resolution & Escalation Management • Workplace Standards & Compliance • Process Improvement & Efficiency Known for a hands-on leadership approach, strong stakeholder management, and the ability to bring structure, accountability, and consistency to workplace operations.

Location

Bengaluru

AI stack

gemini

github copilot

openai

Work experience

Operations Manager at EBC Space, Sep 2024 - Present · 2 yrs 2 mos, Bengaluru, Karnataka, India, • Manage day-to-day operations of managed office and commercial facilities. • Oversee facility services including housekeeping, security, utilities, HVAC and MEP maintenance. • Coordinate with vendors and service partners to ensure service quality and SLA compliance. • Conduct regular facility inspections and identify operational and maintenance requirements. • Act as a key point of contact for client operational requirements, service requests, and escalations. • Monitor vendor performance, operational expenses, and resource utilization. • Coordinate preventive and corrective maintenance activities to minimize operational disruptions. • Maintain operational reports, vendor documentation, service records, and compliance-related documents. • Ensure workplace safety, cleanliness, and adherence to operational SOPs. • Coordinate internal teams and contractors for smooth facility operations.

Center Manager at HustleHub, Sep 2022 - Sep 2024 · 2 yrs 1 mo, Bengaluru South, Karnataka, India, • Managed end-to-end daily operations of a co-working facility. • Oversaw housekeeping, security, utilities, internet, maintenance, and workplace services. • Served as the primary point of contact for members, handling service requests and operational escalations. • Coordinated vendors and service partners to ensure SLA compliance and service quality. • Monitored facility expenses, inventory, and operational resources. • Conducted regular facility inspections to maintain cleanliness, safety, and service standards. • Managed front desk and support staff, including scheduling and task allocation. • Supported member onboarding and ensured a smooth workplace experience. • Maintained operational reports, incident records, and vendor documentation.

Public links

reenoyee-anthonis.onrender.com: https://reenoyee-anthonis.onrender.com/