Headline

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About

Dedicated Operations Support Executive with 3 years of experience in customer support, operations coordination, and data management. Successfully managed customer inquiries through chat support, delivering prompt resolutions and maintaining high customer satisfaction.

Location

Dubai

Work experience

Operation support at Sun and Land International Trading L.L.C, May 2023 - Mar 2026 · 2 yrs 11 mos, Dubai, United Arab Emirates, Dedicated Operations Support Executive with 3 years of experience in customer support, operations coordination, and data management. Successfully managed customer inquiries through chat support, delivering prompt resolutions and maintaining high customer satisfaction. Handled bank statement data with accuracy, ensuring data integrity, proper documentation, and timely reporting. Supervised junior team members, coordinated daily operations, assigned tasks, and monitored performance to ensure smooth workflow and operational efficiency. Experienced in managing social media platforms and executing digital marketing activities to improve online engagement, brand visibility, and customer reach. Strong organizational, communication, and problem-solving skills with the ability to work effectively in fast-paced environments.

Education

higher secondary certificate, Business/Commerce, General, st. rocks college of commerce and science

higher secondary certificate, EDUCATION, st.rocks college of commerce and science