Headline

Program Strategy & Growth Planning | IIM Udaipur ’25 | LSSGB | iLearn IAS | HCL Technologies Ltd.

About

Program Manager with 4.5+ years driving growth strategy, GTM planning, and operations scaling across fast-paced B2C environments. Proven track record owning P&L, delivering 3x growth, and scaling operations 2.5x through structured capacity planning and cross-functional execution with Product, Sales, and Marketing teams. Skilled in deriving insights from data points and translating data-driven decisions into measurable gains in conversion, revenue, and operational productivity. Grounded in data and execution, I combine analytical rigor with strong stakeholder management and operations/execution planning to deliver programs that scale — from strategy to measurable outcomes. Currently serving as Deputy Manager – Business Development & Strategy at Policybazaar, leading growth programs for the Life Cluster across term and investment-linked insurance — driving double-digit revenue growth, scaling operations, identifying strategic opportunities, and consistently improving key performance metrics. An MBA in Operations & Strategy from IIM Udaipur underpins my approach to every problem — structured, process-oriented, and execution-first. My career spans product design at HCL Technologies, program and partnership management at iLearn IAS, and growth strategy at Policybazaar, giving me a rare blend of technical, operational, and strategic depth. Passionate about solving complex business problems at the intersection of strategy and operations - building scalable systems, improving customer outcomes, and fueling sustainable growth in high-velocity tech environments.

Location

Kochi

AI stack

claude code

gemini

openai

perplexity

Work experience

Deputy Manager - Business Development and Strategy at PolicyBazaar.com, Sep 2025 - Present · 1 yr 1 mo, Kochi, Kerala, India, -Owned ₹120 Cr ARR P&L, driving revenue growth and margin optimization through pricing, cost control, and execution planning. -Led end-to-end strategy and execution plan for a large business cluster, delivering 3x growth in a core vertical and 31% growth -Planned and executed a strategic expansion program across Tier-2 and Tier-3 geographies, defining the GTM playbook, mapping operating processes -Launched customer segment expansion from scratch for two high-value segments, building positioning, acquisition frameworks, and milestone-based execution roadmaps to broaden market coverage -Scaled operational capacity from 48 to 135 team members in less than a year through demand planning, readiness tracking, and structured program governance to support peak-demand periods.

Program Manager - Academic Operations at iLearn IAS Academy, Oct 2020 - Apr 2022 · 1 yr 7 mos, Thiruvananthapuram, Kerala, India, -Owned and expanded a ₹3 Cr+ ARR P&L by improving conversion across partner accounts, optimizing pricing, and strengthening commercial outcomes. - Managed 35+ strategic institutional partners, driving long-term engagement, customized program solutions, account expansion, and stakeholder management. -Partnered with leadership and senior faculty to design scalable program structures aligned with customer needs, delivery quality, and operational feasibility. -Identified growth opportunities and executed improvement initiatives using data-driven insights and continuous optimization, delivering 2.5x growth over 2 years. -Led and mentored 8 program coordinators, managing end-to-end planning and execution of a state-level UPSC mock test series for 2,500+ participants across Kerala. -Worked cross-functionally across Academic, Content, and Marketing teams to improve outreach, execution, and user experience for large-scale programs.

Personal goal pursuit at Career Break, Jan 2016 - Jul 2020 · 4 yrs 7 mos, Thiruvananthapuram, Kerala, India, UPSC civil service preparation: • Prepared for UPSC Civil Services Examination (CSE) for 4 years (2016–2020), developing in-depth understanding of General Studies, Current Affairs, and analytical problem-solving. • Successfully cleared UPSC CSE Prelims in 2017 and 2019, appeared in UPSC mains in the same years, attaining high-level proficiency and comprehensive understanding UPSC preparations strategies. • Served as a mentor for UPSC aspirants for 2 years (2018–2020), delivering personalized guidance and strategy planning to help candidates enhance their exam preparation. • Worked as a part-time faculty member in General Studies for 2 years (2018–2020), designing and delivering lectures, and assisting over 200 students to strengthen core concepts and exam techniques.

Member technical staff at HCL Technologies, Sep 2013 - Nov 2015 · 2 yrs 3 mos, Bengaluru, Karnataka, India, • Collaborated with the design and development team to create 3D models for advanced aircraft braking system components and assemblies using CATIA V5. • Designed 80+ components and assemblies and Updated 150+ legacy drawings to current design & drafting standards for a leading UK-based aircraft brake and wheel systems manufacturer, meeting stringent aerospace standards and specifications. • Implemented 65+ Engineering Change Notifications (ECNs) to standardize documentation and streamline future updates, reducing revision time by about 15%. • Contributed to a comprehensive guide on 'Best Practices in Design & Drafting’ for aircraft brake and wheel systems, leading to 16.67% faster onboarding for new team members and improved consistency across projects.

Education

Master of Business Administration - MBA (Operations and Strategy), Indian Institute of Management Udaipur

Master's degree, Business Administration and Management, General, FAU Erlangen-Nürnberg