Headline

Tech CS Lead @Adit | Empowering Success: Delivering exceptional customer experiences on every step!

About

Results-driven proactive professional with diverse experience in enhancing customer service and satisfaction through customer centricity. Proven ability in resolving intricate challenges and driving initiatives that lead to sustained customer loyalty and business growth.

Location

Pune Division

Work experience

Tech CS Lead at Adit, May 2025 - Present · 1 yr 3 mos, Remote

Senior Customer Success Manager at Birdeye, Sep 2024 - May 2025 · 9 mos, Pune District, Maharashtra, India

Senior Client Success Specialist at Phreesia, Aug 2024 - Aug 2024 · 1 mo, India

Team Lead, Client Success at Phreesia, Apr 2024 - Aug 2024 · 5 mos, Pune District, Maharashtra, India

Team Lead, Client Success at Rayden Interactive, Apr 2023 - Mar 2024 · 1 yr

Senior Analyst, Client Success at Rayden Interactive, Jun 2022 - Mar 2023 · 10 mos

Student Success Specialist -Student Experience at BYJU'S, Mar 2022 - May 2022 · 3 mos, India

Education

Bachelor of Arts - BA, Business and Marketing, Middlesex University

Senior School Certificate, Commerce, The Indian High School, Dubai