Headline

Manager | BBA in HR Management

About

I am a Master’s student in Engineering Management at St. Cloud State University, building advanced expertise in operations, project management, and data-driven decision-making. Prior to my graduate studies, I gained over 5 years of professional experience in retail operations and supply chain management with organizations such as Marks & Spencer, Shoppers Stop, and Alliant Infotech. My work has included optimizing inventory to reduce waste by 20%, implementing vendor management systems that boosted sales by 25%, and training teams to improve customer satisfaction scores by 10%. Skilled in Power BI and Tableau, I enjoy transforming complex datasets into insights that drive efficiency and growth. Currently, I am focused on strengthening my leadership and analytical skills through my Master’s program, preparing to build a career at the intersection of engineering management, supply chain strategy, and business intelligence

Location

Indore

Work experience

Supply Chain Analyst at Alliant Infotech, Jan 2022 - May 2025 · 3 yrs 5 mos, India, Built a lean supply chain strategy for a Dubai retail chain, achieving a 15% cost reduction and 10% faster delivery times. Developed vendor management and demand forecasting systems for RV Foods, boosting customer acquisition by 30% and sales by 25% in 4 months. Optimized inventory for a fast-fashion label, reducing excess stock by 20% and improving availability of high-demand products by 40%. Analyzed client project data, driving a 20% improvement in overall supply chain performance.

Personal Shopper at Shoppers Stop, Dec 2019 - Aug 2021 · 1 yr 9 mos, Indore, Madhya Pradesh, India, Delivered personalized shopping support, achieving a 95% customer satisfaction score. Increased repeat business by 20% through tailored recommendations and relationship-building. Collaborated with marketing to implement seasonal promotions, increasing footfall by 10% during sales campaigns.

Retail Operations Associate at Marks and Spencer, Jun 2017 - Dec 2019 · 2 yrs 7 mos, Greater Bhopal Area, Trained & mentored 50+ employees, improving customer satisfaction by 10% and sales conversion by 12%. Designed and executed loss-prevention strategies, reducing stock theft by 8% YoY. Led a team to develop new sales strategies, consistently surpassing sales targets by 15%

Store Manager at Gazab Bag shop, May 2014 - Jun 2017 · 3 yrs 2 mos, India, Managed procurement & vendor relationships, reducing purchasing costs by 10% and stock shortages by 15%. Improved inventory turnover by 20% and store efficiency by 30% through new inventory systems. Boosted customer loyalty by 18% by resolving complaints and enhancing service standards.

Education

BBA, Business Administration and Management, General, Devi Ahilya Vishwavidyalaya

12th CBSE, Business/Commerce, General, Pragya Girls School