Headline

Driving Revenue, Growth & Retention | Multi-Branch Leadership | Building Scalable Growth Systems

About

I build and scale high-performance revenue engines that drive consistent, predictable growth. With 11+ years of experience across SaaS, marketplaces, and K12 education, I’ve led sales, operations, and business growth by owning the entire lifecycle — acquisition, conversion, and retention. Currently, I manage multi-branch operations (including a residential setup), driving admissions, revenue, and long-term customer engagement. My focus is on maximizing conversion, strengthening funnel efficiency, and building scalable systems that deliver sustained growth. Across my career, I’ve delivered measurable business impact: Owned a ₹15–18 Cr portfolio, leading a 50+ member team and 15,000+ active accounts, delivering 78% YoY growth while improving cost efficiency by 50% Built and scaled ₹7 Cr+ revenue markets, expanding market share by 67% through structured, data-led execution Led SaaS and ad-tech growth, onboarding 150+ enterprise clients and consistently exceeding targets I specialize in building data-driven growth systems, aligning cross-functional teams, and driving execution with clarity and accountability. A key focus area in my approach is retention as a core growth lever — improving lifecycle value, reducing churn, and building systems that ensure long-term customer engagement. I thrive in fast-paced environments that demand ownership, execution speed, and measurable outcomes, where growth is driven through structure, discipline, and intent. Driven by growth. Built on systems. Measured by outcomes.

Location

Bengaluru

AI stack

gemini

openai

ChatGPT

ChatGPT Images

Work experience

Zonal Head Sales at K12 Techno Services Pvt. Ltd., Jan 2026 - Present · 10 mos, Bengaluru, Karnataka, India, * Driving end-to-end admissions, revenue, and capacity management across 3 branches (including a residential school), delivering 15% growth. * Built and scaled a multi-channel lead generation engine (field, events, digital, partnerships), improving qualified lead inflow by 8% * Owned and optimized the conversion funnel (Lead → Walk-in → Admission) through structured counselling and follow-ups, increasing conversion by 3%. * Leading and mentoring a 20+ member team, improving productivity, accountability, and closures * Strengthened cross-functional collaboration (academics, operations, finance, transport), enhancing parent experience and reducing delays. * Implemented CRM discipline, lead tracking, and performance dashboards, improving response time and decision-making efficiency by 20%. * Designed and executed local marketing initiatives (hoardings, activations, branding), driving 25% increase in walk-ins and enquiries. * Built and executed a structured retention and engagement model, reducing attrition to 5% and improving retention to 95%.

Manager Operations at WorkIndia, May 2022 - Dec 2025 · 3 yrs 8 mos, Bangalore Urban, Karnataka, India, * Led national sales and business operations with ownership of a ₹15–18 Cr annual P&L, delivering 78% YoY revenue growth and expanding market footprint across 6 key cities. * Managed a 50+ member cross-functional team handling 15,000+ monthly active business accounts, ensuring consistent acquisition, renewals, and engagement. * Achieved 90–100% monthly sales targets through a structured account management approach focused on retention and recurring business. * Designed and implemented seller lifecycle programs, driving a 25% improvement in early conversions and boosting partner engagement scores by 30%. * Improved cost efficiency by 50% via process optimization, automation, and streamlined operational workflows. * Partnered with leadership, product, and data teams to automate onboarding for 10,000+ new sellers annually. * Built real-time KPI dashboards to monitor productivity, increasing decision velocity and reporting accuracy by 35%. * Drove cross-functional collaboration with marketing, finance, and operations to support regional expansion, contributing to a 60% rise in cluster performance metrics.

Manager - Business Development & operations at magicpin (Samast Technologies), Dec 2019 - Apr 2022 · 2 yrs 5 mos, Bangalore Urban district, India, * Drove multi-city business expansion across Karnataka and Tamil Nadu, delivering ₹6–7 Cr in annual revenue and achieving a 67% increase in market share. * Led a 25-member sales and operations team, owning end-to-end seller acquisition, retention, and regional P&L accountability. * Consistently achieved 100%+ of monthly sales targets through strategic client acquisition, cross-selling, and retention programs. * Built scalable seller engagement and onboarding frameworks with product and data teams, improving funnel efficiency and reducing CAC by 20%. * Launched marketing and partnership initiatives to strengthen merchant relationships and drive sustained user acquisition. * Designed and implemented data-driven sales and retention strategies, improving ROI and overall team productivity. * Mentored and developed a high-performing regional team, fostering ownership, collaboration, and consistent business growth.

Assistant Manager Business Development at magicpin (Samast Technologies), Nov 2018 - Nov 2019 · 1 yr 1 mo, Bengaluru, Karnataka, India, * Led a 6-member Business Development team, driving both new client acquisition and account management across Bangalore. * Managed a portfolio of 1,000+ key business accounts, ensuring consistent engagement, retention, and growth. * Delivered 90–100% of sales targets through consultative selling and data-driven expansion strategies. * Achieved 60% revenue growth YoY by optimizing acquisition funnels and strengthening existing account relationships. * Streamlined onboarding and cross-functional collaboration with Marketing & Operations, improving conversion efficiency by 35%.

Cluster Manager at magicpin (Samast Technologies), Sep 2017 - Oct 2018 · 1 yr 2 mos, Delhi, India, * Led a 6-member Account Management team overseeing 3,000+ enterprise and SME clients across Delhi/NCR, ensuring adoption, renewals, and growth. * Owned end-to-end client lifecycle management — from onboarding to retention — driving 35% improvement in renewal rate and stronger platform engagement. * Partnered cross-functionally with Product, Operations & Support to deliver customer success frameworks, reducing churn by 30%. * Achieved 140% of quarterly revenue goals through a mix of consultative upselling and customer-driven expansion initiatives. * Established data-led account health monitoring and client review cadences, improving response and resolution time by 40%.

Sr. Territory Sales Manager at Practo, Jun 2016 - Aug 2017 · 1 yr 3 mos, Greater Delhi Area, * Led SaaS and ad-tech sales for Practo Ray, Practo Reach, and Queue Management Systems, driving digital adoption among hospitals and clinics. * Managed a portfolio of 100+ healthcare clients across Delhi NCR, delivering customized tech and marketing solutions. * Sold digital ad inventory on Practo.com, helping hospital partners improve visibility and patient acquisition. * Worked as part of the Field Operations (FOS) team to onboard clients, streamline implementations, and ensure service excellence. * Consistently achieved 100%+ revenue targets, contributing to Practo’s growth in enterprise healthcare SaaS sales.

Territory Sales Manager at Practo, Feb 2015 - May 2016 · 1 yr 4 mos, Chennai, * Led digital ad sales for Practo Reach, onboarding 50+ hospitals and clinics across Chennai and driving ₹1 Cr in annual revenue. * Delivered customized digital marketing and ad visibility solutions, improving client ROI and lead generation by 40%+. * Collaborated with cross-functional teams to optimize ad performance and ensure high client satisfaction and campaign renewal rates. * Consistently achieved 90–100% of monthly revenue targets, contributing to Practo’s market expansion in South India.

Center Manager at EduMENTOR Educational Services Pvt Ltd, Mar 2014 - May 2014 · 3 mos, Greater Delhi Area, * Managed day-to-day center operations, ensuring smooth coordination between students, faculty, and administrative teams. * Led student counseling and admissions, driving enrollment growth and achieving 100% of monthly revenue targets. * Oversaw faculty scheduling and performance, ensuring high-quality academic delivery and student satisfaction. * Drove center profitability through process efficiency, local marketing initiatives, and effective lead conversion.

Education

Master of Business Administration (M.B.A.), Marketing and Operations, IBS Hyderabad

Bachelor of Technology (BTech), Electronics and Communications Engineering, Jaipur Engineering College