---
title: "Ravi Shankar - Lead Consultant - Digital Transformation & Infrastructure Transition in Pune | Tal"
description: "Meet Ravi Shankar, Organizational/Business Transformation | Business Process Reengineering | Cloud | Right Shoring | Program/Project Management based in Pune."
image: "https://tal.club/meet/ravi-shankar/share-image"
---

# Ravi Shankar on Tal

## Headline

Organizational/Business Transformation \| Business Process Reengineering \| Cloud \| Right Shoring \| Program/Project Management

## About

A dynamic and result\-oriented professional with 17 years of experience in Project Management &amp; Consulting within Oil&amp;Gas, Energy, Telecom, Healthcare, Finance, Retail domains\. Planned, lead, and managed successful delivery within EU, ME, and APAC regions\.

## Location

Pune

## Work experience

Lead Consultant \- Digital Transformation &amp; Infrastructure Transition at Infosys, Feb 2017 \- Present · 9 yrs 1 mo, Pune Area, India, •Prospecting &amp; Scoping \- Leads due diligence across multiple tracks; reviews and validates effort of Customer Infrastructure Environments/ Scope of Project work based on well\-defined guidelines; negotiates with end client before finalizing scope; determine the relevant Infrastructure details that help in defining the environment and recommending the optimal resources required to execute the engagement within the agreed cost and time\. •Solution Definition \- Leads the team across multiple tracks in designing the IT service delivery components, Solution Design and Development; guide the Specialist team; presents and reviews the design with the customer to arrive at an optimal design in terms of performance and availability for the IT environment under consideration\. •Solution Deployment \- Leads the design and detailing the activity of the project; leads the deployment of the design in the environment across multiple tracks; addresses complexity in problems which are new and are not identified easily and where additional analysis is required\. •Support &amp; Maintenance \- Leads the Requirement Analysis and Knowledge Transfer, Transition across multiple tracks; reviews the System Appreciation documentation; creates escalation mechanism; leads the team and resolves/executes problems and requests \(Change Requests and Project Requests\)\. •Mentoring, Talent Management &amp; Recruitment \- Mentors the team, regular resource planning to avoid project delays and participates in the recruitment activities to engage the team and to meet manpower requirements\. •Thought Leadership &amp; IP Creation \- Identifies opportunities for IP creation; introduces innovations and improvements in solution design proactively to move from current state continuously\. •Client Management \- Interfaces with the customer and leads specific tracks around due diligence, projects and issue resolution; conducts regular reviews and builds customer confidence to ensure high levels of Customer Satisfaction\.

Senior Consultant at RD Technizia UK, Mar 2015 \- Jan 2017 · 1 yr 11 mos, Aberdeen, UK; Pune, India, Multidisciplinary consultancy providing specialist service delivery expertise to UK Oil &amp; Gas sector\. Areas of focus are Information Security \(IS\) policy review and compliance, designing and testing support of IS controls and risk assessments\. Key Skill Set: ITSM, Information Security\(IS\), Service Management, SLA, IT Strategy Responsibilities: •Manage Software Asset Management and Compliance function\. •Test controls identified on risk assessments but not tested by other internal parties\. •Facilitate and support quarterly IS validation testing of IS Sarbanes Oxley \(404\) controls\. •Communicate identified control deficiencies to management effectively, both orally and in writing\. •Work with control owners to ensure control accuracy and remediate any issues related to control exceptions\. •Facilitate development and maintenance of IS policies and standards based on best practices and compliance requirements\. •Conduct IS risk assessments for compliance with corporate security policies, regulatory requirements adhering to best practices\. •Collaborate with Domain Leaders, Internal/External Audit, Corporate Security and stakeholders in creating policies and standards\. •Work with Domain Leaders, technology Governance teams, Internal and External Auditors on IS control descriptions and changes\. •Work with IS Compliance, Service Management, Project Management Office \(PMO\) to integrate Information Security Governance into the planning and execution of included services\. •Perform reviews and security assessments of areas such as operating systems, database management systems, firewalls, intrusion detection systems, and web based applications\. •Assist in conducting security risk assessments for new and existing systems, applications and programs to identify weaknesses or security exposures and prescribe solutions to mitigate the risks related to those weaknesses and exposures\.

Consultant – Service Delivery at Asda, Dec 2013 \- Jun 2015 · 1 yr 7 mos, Aberdeen, United Kingdom, ASDA, a Wal\-Mart subsidiary seeking integration of Digital and Physical Retail\. Data Convergence in end\-to\-end supply chain\. Key Skill Set: Transition, Validation, Service Delivery, Project Coordination, Incident Management Projects Delivered: •Hatteland Autostore installation\. •Product Placement and Display Stacking Workflow\. •System transition from ASDA legacy system to SAP – pilot project\. •Fully transactional site on the Demandware platform in under 6 months with eCommera\. Responsibilities: •Worked for Infrastructure restructuring\. •Creating zero variance operational IT budgets\. •Determining initial severity level for various incidents\. •Liaising with different teams for working out various issues\. •Worked on Implementation of Customer Survey system for the client\. •Working as a Problem Manager for issues, which are tagged as Problem\. •Acting as an interface on client delivery as per OLA with Client and Support\. •Making sure issues are resolved with specified SLA defined for high severity issues\. •Drive Continual Service Improvement to bring more benefits to both customer and service provider\. •Have a detailed knowledge of Retail Banking Infrastructure process\. E\.g\. FLEX Application, IVR system etc\. •Help Program team to remove ambiguous expectations from customer by defining Scope and documenting Project charter\.

Offshore Project Coordinator at Nucore Group, Jun 2014 \- Feb 2015 · 9 mos, Aberdeen, United Kingdom, Key Skill Set: IT Transition, Service Management, Project Management, IT Ops, Change Management, SLA Projects Delivered: •Oteac \- MS Dynamics NAV 2009SP1 to NAV 2013R2 •Oteac – Offshore Project Workflow Monitoring System •Stena Drilling – Integrated Service Management System Responsibilities: •Removing of silo’s from the existing processes\. •Worked for better utilisation of KEDB and CMDB\. •People Management and resource alignment as per budgeted cost\. •Establish Management information system through various reporting and reviews\. •Designing achievable and challenging KPI’s for all processes, ensuring high CSI as well as the quality of service\. •Delivery excellence on all projects and Application Management through strong governance and review mechanism\. •Senior contributor to Applications Management team responsible for developing, implementing and managing incidents\. •Streamlining Incident Management, Problem Management &amp; Change Management processes improving efficiency and utilisation\.

IT Project Manager at RD Technizia UK, Sep 2011 \- Nov 2013 · 2 yrs 3 mos, Aberdeen, United Kingdom, Multidisciplinary consultancy providing specialist service delivery expertise to UK Oil &amp; Gas sector\. Key Skill Set: MDM, SAP, Service Management, SLA, IT Strategy Projects Delivered: • Integration of SAP\-DIMP module at all manufacturing and retail facilities\. • Integration of SAP Integrated Middleware Solution – VanDerLande Build Sorter system\. • Implementation of Master Document Management\. Responsibilities: • Develop the LDM, utilizing ERW in and adhere to the data governance standards \(i\.e\. naming conventions\)\. • Work closely with the data governance working groups to determine data rules and holds LDM review sessions with both the governance and data quality teams and any subject matter experts \(SME’s\) from the business as appropriate\. • Works closely with the data quality team in understanding data profiling results and mapping physical data layouts to the common model and ensuring that the physical representation of data matches/corresponds to the stated data definition in the LDM\. • Detailed project and resource planning, while also focusing on team and capability development • Worked with global and regional oil majors in areas such as system implementation, IT consulting and managed services\. • Utilised downstream applications Data Historian \(OSI/ PI\), Mass and Energy Balance, LIMS, Asset Management, RCM, RBI\.

## Education

MBA, Strategy &amp; Decision Making, University of Aberdeen

Master’s Degree, Technology, Abertay University

[View the original profile](https://tal.club/meet/ravi-shankar)

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