Headline

Product @ Tekion

Location

Bangalore Urban

AI stack

claude code

claude

gemini

notebooklm

claudecode

Work experience

Senior Product Manager at Tekion Corp, Nov 2021 - Present · 4 y 11 mo, Bengaluru

Senior Manager at Tata Sky Ltd, Apr 2021 - Nov 2021 · 8 mos, Mumbai, Maharashtra, India

Manager at Tata Sky Ltd, Aug 2019 - Apr 2021 · 1 yr 9 mos, Mumbai Metropolitan Region

Manager, Operations at Tata Sky Ltd, Jul 2018 - Jul 2019 · 1 yr 1 mo, Greater Delhi Area, • Handling end to end operations in Delhi NCR circle, responsible for addressing around 10,000 Work Orders (WOs) • People Management: Leading a team of 2 Area Executives, responsible for around 80+ third party manpower • Supply Chain: Ensuring availability of adequate material at all time by forecasting the type and amount of WOs • Vendor Management: Building relationships with 9 channel partners, ensuring they understand the requirements • Strategy and Planning: Ensuring a proper network of partners to handle situations of stress upto 150% workload Key KPIs • Customer: Ensuring fast and quality service by keeping 4 hour TAT above 80% leading to escalations being less than 2% • Finance: 100% profitability for all service partners by strategizing the type of locality to be serviced • Revenue: Increasing the revenue stream by consistently being in top 2 of HD Upgrades, a 600 add ons on a daily.

Summer Intern at American Express, Apr 2016 - Jun 2016 · 3 mos, Gurgaon, Haryana, India, Part of Global New Accounts (GNA) team with major focus in the areas of lean and six sigma implementation for financial services • Provided strategic insights in order to achieve operational excellence for major international markets with focus on the HK market • Re-engineered business processes in order to achieve expense reduction, revenue generation and, improve process yield and efficiency

Intern at Delhi Metro Rail Corporation Ltd, Dec 2013 - Jan 2014 · 2 mos, Greater Delhi Area, Observed and understood how rolling stock operations as well as maintenance take place on the red line of the Delhi Metro network

Co-Founder at WebNeurons, May 2013 - Aug 2014 · 1 yr 4 mos, Greater Delhi Area, A small idea that took shape in the form of WebNeurons. Was great experience running your own company, however we realised later that it wasn't a scalable business. Great experience and a good learning curve for me.

Education

Master of Business Administration (M.B.A.), Marketing, Management Development Institute, Gurgaon

Master of Business Administration (M.B.A.), Economics, Católica Lisbon School of Business and Economics