Headline

Backup & Storage, Senior Consultant at Cap Gemini

About

Navigating the Data Protection Landscape: From Backup Administrator to Backup Architecture Throughout my career, I've been on a transformative journey in the critical realm of data protection and backup infrastructure. What began as a role managing day-to-day backup operations has evolved into a strategic approach to designing robust, resilient backup architectures that safeguard an organization's most valuable digital assets. The Foundation: Backup Administration My career started in the trenches of backup administration, where I learned the intricate details of: Implementing and managing backup systems across complex IT environments Ensuring data integrity and recoverability for mission-critical systems Troubleshooting backup failures and developing mitigation strategies Maintaining stringent Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) Scaling to Backup Architecture As my expertise grew, I transitioned from tactical backup management to strategic backup architecture. This evolution allowed me to: Design comprehensive data protection strategies aligned with business continuity goals Architect scalable backup solutions leveraging cutting-edge technologies Evaluate and integrate emerging backup and recovery technologies Develop holistic approaches that balance performance, cost, and risk mitigation Key Strengths Technical Expertise: Deep understanding of backup technologies, storage systems, and data protection methodologies Strategic Vision: Ability to translate complex technical requirements into robust, forward-looking backup architectures Problem-Solving: Proven track record of developing innovative solutions to challenging data protection scenarios My journey reflects a continuous commitment to learning, adapting, and advancing in the ever-evolving landscape of data protection and backup technologies.

Location

Bengaluru

Work experience

Senior Consultant at Capgemini, Jun 2024 - Present · 1 yr 11 mos, Bengaluru, Karnataka, India

Infrastructure Engineer - Backup Consultant at Capgemini Consulting, Nov 2016 - Apr 2025 · 8 yrs 6 mos, Bangalore

Netbackup Consultant at Hewlett-Packard, Aug 2014 - Nov 2016 · 2 yrs 4 mos, Bangalore, 1. Responsible for handling Incident Management • Ensure resolution of the incidents and service requests • Ensure resolution or recovery of service ASAP after implementation of solution / workaround for cases • Provide inputs to L2/L3, Deep Technical support team for problem management and resolution of major or elevated incidents • Provide required updates to stakeholders involved in case of critical incidents like outages 24/7 operations environment • Prepare Incident reports for all the business critical incidents and unscheduled downtime 2. Participate in Change management • Participate and provide inputs on Change management processes 3. Quality Assurance • Ensure ITSM compliance for all incidents and service calls • Ensure SLA compliance for all incidents and service calls • Active participation in audits and facilitating the same 4. Communication and Notification • Adherence to the documented notification, elevation and escalation process • Communication to the customer both while responding to a case and also after resolution of the case 5. Reviews Participate in regular reviews with the Delivery Leads 6. Reporting • Provide clear and unambiguous communication forums and channels across all shifts and staff to ensure all subject matter is relayed in a timely manner and when required that it is acted upon conscientiously and in the framework expected. • Update daily reports and checklists as defined • Contribute towards preparation of Service Delivery Reviews 7. Incident Life Cycle Coordination • Keep track and update status of pending incidents and service requests and ensure closure of them ASAP • Work closely with the L2/L3 Team on repetitive tickets from a problem management perspective

Support Engineer at Hewlett-Packard, Feb 2009 - Oct 2016 · 7 yrs 9 mos, Bengaluru, Karnataka, India, Work

Support Engineer at Hewlett-Packard, 2009 - 2013 · 4 yrs, Delivering Global Services to the Enterprise World

Support Engineer at Maersk Group, 2012 - 2013 · 1 yr

Support Engineer at Maersk Group, 2012 - 2013 · 1 yr

Trainee at Intel, 2008 - 2010 · 2 yrs, Knowledge impart

Education

Bachelor of Engineering (B.E.), Information Technology, DBIT

Bachelor's degree, Computer Science, R.B.A.N.M's