Ravi Kant Jha

7+ years of work experience

Aug 20242 yrs 1 moPresent

Jun 20213 yrs 3 mosAug 2024

Bengaluru, Karnataka, India

May 20202 mosJun 2020

Noida, Uttar Pradesh, India

Roles and Responsibilities: • Fostered the improvement of the productivity and employee engagement of the team having 180 people • Analyzed the survey data (primary and secondary) to determine the effect and impact of various sub-factors (loyalty, remote work, location, autonomy, flexibility etc.) on productivity, employee engagement and attrition using regression and correlation analysis • Collected and examined various practices of employee engagement and productivity in competitors and similar industries • Analyzed the team composition (location, age, etc.) and evaluated the current practices of the team • Designed and recommended detailed plan (Daily, weekly and monthly) of various tasks and activities to improve employee engagement and the productivity of the team which involved zero extra cost to the team Achievements: • Improved Productivity by 17.67% and Employee engagement by 11.43%

Jul 20172 yrsJun 2019

Mangaluru, Karnataka, India

Roles and Responsibilities: • Provided fixes for the application problems or incidents that disrupted the business of clients • Operated with major US client on their Financial set of applications involving various purchases and procurements • Handled clients of multiple regions and queried them to quickly understand the root of problems • Provided prompt and accurate feedback/solution to customers • Identified root cause of the problem and collaborated with the Development team to resolve the issue • Administered the training of new employees Achievements: • Awarded the Most Valuable Player for Q1 2018-19 • Recognition and appreciation from Clients

Jan 20175 mosMay 2017

India