Headline

Service Delivery Leader | Global IT Operations | Digital Workplace | Service Governance | Customer Success

About

Dynamic and result-driven enterprise IT professional with 17+ years of experience in IT service management and infrastructure leadership overseeing end-to-end processes, ensuring seamless service delivery. Passionate about digital transformation, I thrive in creating innovative solutions, optimizing IT operations, and delivering excellence. My leadership ensures high-performance teams, superior service delivery, and continuous value creation for customers and stakeholders.

Location

Bengaluru

AI stack

claude

gemini

grok

meta

ChatGPT

ChatGPT Images

Work experience

Full-time parenting at Career Break, Jan 2024 - Present · 2 y 8 mo, Bengaluru, Karnataka, India

Senior Consultant at HCL Technologies, Oct 2021 - Dec 2023 · 2 yrs 3 mos, Bengaluru

Consultant at HCL Technologies, Jan 2017 - Oct 2021 · 4 yrs 10 mos, Chennai Area, India

Tech Consultant at Wipro BPO, Feb 2010 - Jan 2017 · 7 yrs, Chennai

Technical Support Expert at Dell, May 2008 - Oct 2009 · 1 yr 6 mos, Hyderabad

Support Engineer at Computer Associates, Jan 2007 - Feb 2008 · 1 yr 2 mos

Education

PGPAC, Advertising and Communication, PSG Institute of Management

BSc, Information Technology, PSG College of Technology