Efficient Process Associate | Expertise in Business Process Optimization, Data Analysis, and Team Collaboration | Driving Operational Excellence

Bengaluru · Hybrid

Bengaluru · Hybrid

Bengaluru · Hybrid

Bengaluru, Karnataka, India


Bachelor of Commerce - BCom, Accounting
bangalore university
Puc, Commerce
Manipal Consultants
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Detail-oriented Process Associate with expertise in optimizing workflows, timekeeping management, and customer service support. Proficient in analyzing data, collaborating with cross-functional teams, and driving continuous process improvements. Experienced in banking operations, loan documentation, and administrative management. Adept at identifying areas for efficiency gains and implementing solutions to enhance operational performance. With a strong background in process optimization and a commitment to delivering high-quality results, I am eager to contribute my skills to dynamic organizations globally. Open to opportunities in Operations, Administration, and Customer Service roles across international markets.
Bengaluru
gemini
Analyst at Allstate India, Apr 2026 - Present · 7 mos, Bengaluru · Hybrid, ● Supported onboarding and offboarding payroll setup in UKG/Kronos and Workday. ● Validated employee time, leave, and payroll data ensuring 99% payroll accuracy. ● Assisted in workflow validation, configuration checks, and process improvement initiatives to streamline time approval workflows. ● Coordinated with HR and payroll stakeholders to resolve payroll discrepancies and attendance issues. US payroll
Senior Associate at Allstate India, Oct 2024 - Mar 2026 · 1 yr 6 mos, Bengaluru · Hybrid, ● Supported onboarding and offboarding payroll setup in UKG/Kronos and Workday. ● Validated employee time, leave, and payroll data ensuring 99% payroll accuracy. ● Assisted in workflow validation, configuration checks, and process improvement initiatives to streamline time approval workflows. ● Coordinated with HR and payroll stakeholders to resolve payroll discrepancies and attendance issues.
Process Associate at Allstate India, Nov 2022 - Oct 2024 · 2 yrs, Bengaluru · Hybrid
Advisor transaction processing at Concentrix, Dec 2021 - Jul 2022 · 8 mos, Bengaluru, Karnataka, India, As a Mortgage Banking Representative, I excelled in streamlining loan application processes for improved efficiency. By interviewing applicants and providing tailored mortgage options, I ensured that customers received solutions that best suited their needs. My role included evaluating detailed financial information—such as assets, debts, and credit scores—to assess loan feasibility. I managed real estate loan documentation and compliance, ensuring 100% adherence to banking regulations. Additionally, my meticulous review of applicant data resulted in a 20% decrease in processing errors, while submitting comprehensive loan packages expedited approvals by 15%. Through exceptional service, I significantly enhanced customer satisfaction and trust in the loan process.
Mortgage Agent at Concentrix Dakh Private Limited, Dec 2021 - Jul 2022 · 8 mos, Assisted applicants in selecting appropriate mortgage products and evaluating financial data. Reviewed loan documents, verified applicant data, and ensured regulatory compliance. Managed real estate loan documentation and collaborated with underwriting teams. Conducted credit assessments and recommended loan approvals or rejections.
Bachelor of Commerce - BCom, Accounting, bangalore university
Puc, Commerce, Manipal Consultants