Headline

Operations & Project Management Leader | 0→1 & Scale Operator | Content Ops | D2C Growth | Influencer & Performance Marketing | Retail & F&B Ops | AI Process Automation | Built Retail & F&B Ops | Execution-Driven

About

I don’t come from a single-track career—I’ve built my experience across very different environments, all tied together by one thing: Execution. From automating enterprise workflows to running live F&B operations, to building a retail business from scratch and scaling high-volume production systems—my journey has been about understanding how things work on the ground and then making them work better at scale. I started in automation, where I worked on deploying 20+ process automations across insurance workflows—reducing manual effort, improving accuracy, and building a strong foundation in structured problem-solving. I then moved into a fast-paced F&B startup, where I worked on standardizing operations across multiple outlets—optimizing kitchen workflows, improving delivery timelines, and driving cost efficiency through vendor and process improvements. Building on that, I launched and scaled a retail garment business in a high-footfall market—handling everything from store setup and hiring to inventory, pricing, and P&L ownership. Within a short span, I expanded to multiple outlets, gaining first-hand exposure to revenue, margins, and customer behavior. Most recently, I’ve been working in a high-scale content and production environment—managing 25–40 active brand projects and contributing to a system capable of delivering 4,000+ videos per month. This involves leading cross-functional teams, optimizing workflows, and ensuring consistent execution across multiple cities. Across all of this, I’ve developed a way of working: • I take ownership of outcomes, not just tasks • I bring structure to fast-moving or ambiguous environments • I focus on execution that drives real business impact • I build systems that scale I’m most valuable in roles where things are being built, fixed, or scaled. If you're working on something that needs strong execution and ownership—I’d be happy to connect.

Location

Bengaluru

AI stack

anthropic apis

claude code

claude

midjourney

Canva Magic Studio

ChatGPT

Work experience

Project Manager at The Pianosa Project, Oct 2023 - Present · 3 yrs, Bengaluru, Karnataka, India, 1. Core Role as a Commercial Production Specialist 🎬 Creative & Production Leadership Translate creative concepts into compelling commercial films, ad campaigns, brand videos, and digital-first content. Develop storyboards, scripts, and production plans tailored to brand objectives. Manage the full production lifecycle: pre-production, shoot execution, and post-production delivery. ⚙️ Execution & Quality Control Direct and oversee technical teams, including cinematographers, editors, and animators. Ensure world-class quality across visuals, sound, and brand alignment. 📈 Content Performance & ROI Produce performance-driven content optimized for sales growth, brand awareness, and customer engagement. Track and analyze campaign results to refine strategies and boost impact. 2. Core Role as a Project Manager 📊 Strategic Planning & Delivery Define project scope, resource needs, and delivery timelines. Break complex productions into actionable tasks with clear milestones. Apply agile workflows for efficient, on-time execution. 💼 Team & Operations Management Lead cross-functional teams spanning production, marketing, and sales supervising freelancers, vendors, and partner agencies. 3. Key Achievements at The Pianosa Project 🚀 Business & Brand Growth Successfully onboarded marquee brands. Delivered a ₹5 Cr turnover in a single year through commercial productions and strategic business evaluations. 🏢 Venture Building Expanded operations across Delhi, Mumbai, and Kolkata, strengthening the company’s nationwide presence. Built scalable production and client-servicing frameworks for sustainable growth. 💡 Innovation & Storytelling Impact Pioneered influencer-led campaigns and live commerce productions. Scaled production to 4,000+ videos monthly, maintaining consistent quality standards across diverse content formats

Business Operations & Expansion Lead at Rupam Enterprises, Aug 2023 - Nov 2024 · 1 yr 4 mos, Jharkhand, India, • Built and scaled 2 retail outlets within 4 months in a high-footfall commercial zone • Owned end-to-end business operations including store setup, hiring (6–10 staff), vendor management, and go-to-market execution • Managed full P&L including pricing strategy, procurement, and cost optimization • Increased average ticket size by 15–25% through sales strategy and team training • Reduced dead stock by ~20% through improved inventory planning and replenishment cycles • Drove repeat customer growth (25–35%) through in-store experience and local marketing initiatives

Business Operations Specialist at Rupam Enterprises, Aug 2023 - Nov 2024 · 1 yr 4 mos, Built and scaled 2 premium retail outlets from the ground up within 4 months in a high-footfall commercial zone, managing location finalisation, vendor onboarding, hiring (6–10 staff), and full launch execution. Owned complete P&L management across both outlets — driving pricing strategy, procurement optimisation, and cost control to consistently improve unit economics and outlet profitability. Partnered with Raymond's Limited to align premium menswear assortment with local consumer demand, ensuring brand consistency while maximising sell-through performance. Designed and enforced SOPs across all sales and inventory workflows, creating repeatable, scalable processes for consistent operational performance. Increased average customer ticket size by 15–25% through structured upselling frameworks, targeted sales strategy, and hands-on team training programmes. Reduced dead stock by 30% through optimised inventory planning and replenishment cycles, significantly improving stock turnover ratios. Executed local marketing and in-store experience initiatives, contributing to improved walk-ins and a growing base of repeat customers by approximately 25–35%.

Operations Specialist at Biryani 24x7, Nov 2021 - Oct 2023 · 2 yrs, Bhubaneshwar, Odisha, India, Operational Excellence: Optimized day-to-day operations, ensuring a smooth workflow from order placement to delivery. Collaborated cross-functionally to enhance operational processes, resulting in improved order fulfillment and customer satisfaction. Supply Chain Management: Orchestrated seamless supply chain processes, minimizing wastage and maximizing resource utilization for cost-effectiveness. Quality Assurance: Enforced stringent quality control measures, upholding the standards of Biryani 24x7's signature dishes. Customer Experience Enhancement: Worked closely with customer support teams, addressing inquiries promptly, and implementing feedback-driven improvements for enhanced service delivery. Navigating the Fast-Paced Cloud Kitchen Environment: Played a vital role in the growth and success of Biryani 24x7 by combining operational acumen with a passion for delivering exceptional biryani experiences. In summary, my role as an Operations Specialist at Biryani 24x7 contributed to the success of the startup through operational excellence, supply chain management, quality assurance, and a focus on enhancing the customer experience.

Operational Specialist at Biryani 24x7, Nov 2021 - Oct 2023 · 2 yrs, Standardized operations across 4 outlets, ensuring process consistency and quality control, leading to more stable customer ratings across locations. Designed and executed SOPs for kitchen workflows and order handling, reducing average preparation and fulfillment time by approximately 30–40% during peak hours. Improved unit economics through portion control, daily cost tracking, and wastage monitoring, helping reduce food wastage by approximately 10–15%. Initiated vendor sourcing and negotiations with 8 - 10 key suppliers, optimizing procurement costs and ensuring reliable supply for daily operations. Built and monitored KPI dashboards for tracking orders, peak hours, delivery time, cancellations, and ratings, enabling data driven operational decisions. Collaborated with platforms like Zomato and Swiggy, improving listing performance, delivery efficiency, and customer feedback trends over time.

Software Engineer at Chubb, Jan 2021 - Oct 2021 · 10 mos, Hyderabad, Telangana, India, Technical Expertise in RPA and Software Development: Led the Soroco Win 10 Migration project, overseeing application development and migration from WIN-7 to WIN-10, aligning with organizational platform upgrades. Customized features in the Soroco Reasons Code project to enhance functionality, showcasing adaptability in automation solutions. Managed Soroco Win-10 Migration 2.0, implementing updates and additional forms to meet client and organizational requirements, resolving various challenges. Process Optimization and Reengineering: Evaluated and reengineered processes to align with client requirements and company standards, emphasizing efficient strategies for application conversion. Established dashboards for tracking project progress, ensuring transparency in the automation state throughout the RPA lifecycle. Collaboration and Project Management: Collaborated with project teams to gather status updates and ensured effective communication, contributing to successful project outcomes. Implemented profitable marketing campaigns, integrating technical skills with a business-oriented mindset. Entrepreneurial Contributions: Expanded role to include technical recruitment, actively participating in the hiring of fresh talents, showcasing adaptability and entrepreneurial spirit. Holistic Approach: Tackled challenges with a holistic approach, addressing technical issues while considering broader business impacts. In summary, my journey as a software engineer at Soroco Development reflects a unique blend of technical expertise, entrepreneurial thinking, and a holistic approach to project management and problem-solving.

Software Engineer at Chubb, May 2020 - Oct 2021 · 1 yr 6 mos, Hyderabad, Telangana, India, Automated 21 business processes end-to-end — owning full lifecycle from requirement gathering and solution design through UAT, deployment, and stabilisation. Reduced manual process dependency by 50% by delivering bots for core insurance workflows (renewals, endorsements, cancellations, reinstatements), significantly improving operational accuracy. Reduced operational costs by 30% by transitioning from an 18+ member vendor team to an in-house team of 8 engineers through targeted insourcing and capability building. Led Windows 7 to Windows 10 enterprise migration ensuring zero disruption to 20+ active automation systems. Developed automation solutions using Python, SQL, Automation Anywhere, and Blue Prism; collaborated with cross-functional stakeholders to identify high-impact automation opportunities.

Student Lead at ITER Robotics Club, Jan 2017 - Dec 2019 · 3 yrs, Bhubaneshwar, Odisha, India, Being a part of student head of the ITER Robotics Club, I led teams and organized workshops along with various technical competitions in the institution. Apart from this, I led multiple teams assigned to various categories in different tech fests organized by other educational institutes as well. Some of the projects undertaken to be a part of the institutional club are as such: 1)Amphibian Bot: A bot that can run both on land and water. 2)All Terrain Bot: A bot that can run on every terrain- smooth, rough, or inclined. 3)Pick and Place Bot: A bot with a robotic arm that can pick and place anything anywhere. 4)Soccer Bot: A bot that can play soccer games with other bots. 5)Line-follower Bot: A bot controlled by Arduino Uno which can follow a path and reach its destination. 6)War Sumo-Bot: A bot that can fight with other bots in an arena with some basic weapons added to its body for the attack as well as defence. 7)Quadcopter drone: Lifted and propelled by four motors and wings, it can lift and place things anywhere taking the ariel route.

Education

Bachelor of Technology, Computer Science, Institute of technical education and research

Bachelor of Technology, Computer Engineering, Siksha O Anusandhan Corporate Relation

Public links

r3production.my.canva.site: https://r3production.my.canva.site/