Headline

Salesforce AI Testing Architect @ InfoBeans | Lead QA Consultant & AI Test Strategist | Copado Robotic Testing Architect | QE & DevOps Leader | 4x SF, 9x Copado, 2x Flosum, 5x IBM Certified | Agentblazer Innovator 2026 |

About

As a Salesforce AI Testing Architect at InfoBeans, I lead enterprise-scale Quality Engineering transformation by driving AI-powered testing, DevOps, and automation-first strategies. I currently guide high-performing engineering teams, fostering a strong culture of quality, accountability, and continuous innovation. Previously at LTIMindtree, I served as a Salesforce Copado & AI Testing Architect, leading Salesforce Quality Engineering across complex enterprise ecosystems. ​My core focus is on enabling intelligent test automation within agile delivery models to ensure seamless Salesforce implementations. By integrating Copado DevOps, Copado Robotic Testing (CRT), and Generative AI, I help organizations accelerate release cycles, expand test coverage, and deliver high-quality outcomes with measurable business impact. ​With over 13 years of experience—including leadership roles as a Salesforce Test Manager at HCL Technologies and Tata Consultancy Services—I have consistently delivered large-scale QA programs across Insurance, Manufacturing, and Transportation domains. I specialize in aligning testing strategies with overarching business goals, ensuring end-to-end traceability, and strengthening defect management and QA governance frameworks. ​🔹 Key Strengths ​AI-Driven Testing & Automation Strategy: Architecting intelligent test workflows and AI agent integrations ​DevOps & CI/CD Integration: Enterprise Salesforce deployment and pipeline optimization (Copado, Flosum) ​End-to-End QA Architecture: Strategic oversight across SIT, UAT, and complex regression suites ​Automation Framework Design: Scalable, resilient frameworks utilizing Selenium and Copado Robotic Testing (CRT) ​QA Governance & Stakeholder Management: Metrics-driven quality control and cross-functional leadership ​High-Performance Team Leadership: Mentoring and guiding multidisciplinary teams of 15+ engineers ​🔹 Professional Impact ​Automation Excellence: Achieved 80%+ automation coverage across enterprise Salesforce programs. ​Cycle Reduction: Cut regression testing cycles by 50–60% leveraging Copado CRT and advanced automation strategies. ​AI Transformation: Spearheaded AI-first QE transformations with intelligent test generation and predictive analytics. ​Release Reliability: Delivered high-velocity, high-quality releases with near-zero defect leakage. ​I hold multiple industry certifications across Salesforce, Copado, Flosum, ISTQB, and SAFe Agile, and I continuously explore innovations in AI-driven quality engineering to modernize software testing.

Location

Bengaluru

Work experience

Salesforce AI Testing Architect at InfoBeans, Jul 2026 - Present · 3 mos, Bengaluru, Karnataka, India, Leading end-to-end Quality Assurance and AI-driven testing strategies for enterprise-scale IT landscapes centered around Salesforce Service Cloud and complex upstream/downstream integrations. Driving sustainable QA within agile environments while spearheading the transition toward an AI-first testing roadmap. ​Key Responsibilities & Strategic Focus: ​AI-Driven Strategy & Roadmap: Developing, evolving, and executing an enterprise AI-driven test strategy and QA approach across the full software testing lifecycle. ​Salesforce Service Cloud & AI QA: Architecting testing frameworks for Salesforce Service Cloud, complex integrations, AI functionalities, and AI-generated code. ​End-to-End & Integration Testing: Overseeing analysis of functional/technical requirements, test case execution, test data management, SIT, E2E validation, and UAT support. ​Early Defect Detection & Governance: Driving root-cause defect analysis, defect tracking, and seamless cross-functional coordination between business and IT teams. ​Automation & Metrics: Supporting test automation pipelines, CI/CD workflows, and documenting comprehensive test results and quality metrics. ​Core Competencies & Tools: ​Ecosystems & Tech: Salesforce Service Cloud, SaaS, CI/CD, SQL, Jira, Confluence ​AI & Automation: AI-assisted testing methodologies, GitHub Copilot, Test Automation Frameworks ​Practices: Agile/Scrum Quality Engineering, E2E Process Stability, QA Governance

Salesforce Copado & AI Testing Architect at LTIMindtree, Feb 2025 - Jul 2026 · 1 yr 6 mos, Bengaluru, Karnataka, India, At LTIMindtree, I lead Salesforce Quality Engineering initiatives as a Salesforce Copado & AI Testing Architect, driving enterprise-scale QA transformation through AI-powered testing, Copado DevOps, and automation-first strategies across global programs. I am currently responsible for defining and executing end-to-end QA strategy, test architecture, and delivery governance across complex Salesforce implementations, including Salesforce Auto Cloud, Sales Cloud, and CPQ ecosystems. My role involves enabling continuous testing within CI/CD pipelines, integrating automated test suites using Copado Robotic Testing (CRT), and ensuring seamless validation across functional, integration, API, and regression layers. I lead System Integration Testing (SIT) and UAT cycles for business-critical programs, ensuring complete coverage of end-to-end workflows, including enterprise integrations with ERP, middleware, and external systems. I collaborate closely with business stakeholders, product owners, and development teams to refine requirements, validate acceptance criteria, and ensure high-quality delivery aligned with business outcomes. A key focus area is driving AI-first Quality Engineering transformation by leveraging Copado CRT Test Agents and Generative AI, enabling intelligent test automation, risk-based test prioritization, and self-healing execution frameworks. I have successfully implemented AI-assisted approaches for test case generation, validation, and optimization, significantly improving testing efficiency and accuracy. In addition, I enforce QA governance frameworks, quality gates, and release readiness criteria, while managing defect lifecycle, test metrics, and stakeholder reporting using tools like Azure DevOps. I actively mentor and lead high-performing QA teams (10–15+ members), promoting best practices in automation, DevOps integration, and quality engineering.

Salesforce Test Architect at HCL Technologies, Oct 2021 - Feb 2025 · 3 yrs 5 mos, Bengaluru, Karnataka, India, At HCL Technologies, I worked as a Salesforce Test Architect, leading quality engineering initiatives for large-scale enterprise Salesforce implementations across global clients. My role focused on driving end-to-end QA strategy, automation adoption, and delivery governance within Agile frameworks, ensuring high-quality releases aligned with business objectives. I managed and mentored a team of 15 QA engineers, overseeing test planning, execution, and delivery across multiple releases. I was responsible for defining the test strategy, scope, and execution approach, covering functional, integration, API, and regression testing across Salesforce ecosystems including Sales Cloud, Service Cloud, and Experience Cloud. A key area of focus was enhancing test automation adoption by identifying manual regression scenarios and converting them into reusable automated assets using Selenium and API-based testing approaches. This significantly improved regression efficiency and reduced testing cycle effort. I collaborated closely with business analysts, product owners, and development teams to refine requirements, address gaps, and ensure complete test coverage aligned with business flows. I played a critical role in managing the defect lifecycle, test execution tracking, and release validation, leveraging tools such as JIRA, Azure DevOps, and test management solutions. Additionally, I established QA governance practices, including test metrics, reporting dashboards, defect RCA, and sprint-level tracking to improve delivery transparency and quality outcomes. I actively participated in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring timely delivery and continuous process improvement. Through structured QA practices, automation focus, and strong stakeholder collaboration, I contributed to delivering high-quality Salesforce releases with improved stability and reduced defect leakage.

Salesforce Test Manager at Tata Consultancy Services, Sep 2012 - Oct 2021 · 9 yrs 2 mos, Bengaluru, Karnataka, India, At Tata Consultancy Services (TCS), I progressed through multiple roles from Salesforce Test Engineer to QA Lead, building a strong foundation in enterprise Quality Engineering, automation, and delivery leadership across global client engagements in Insurance and Financial Services. I was actively involved in delivering large-scale Salesforce implementations for global clients such as MLC Life Insurance, Medibank, HDFC Life, and London Life, contributing to business-critical transformation programs. My role included executing end-to-end QA lifecycle activities, covering functional, integration, UAT, and regression testing, ensuring thorough validation of complex business workflows. As a QA Lead, I managed and mentored teams of 10–12 engineers, driving test planning, execution, and delivery across Agile environments. I was responsible for defining test strategies, sprint planning, estimation, and release validation, while ensuring alignment with business requirements and delivery timelines. I collaborated closely with business stakeholders, product owners, and development teams to analyze requirements, identify gaps, and establish complete test coverage. A key focus area throughout my tenure was strengthening test design and traceability, including creation of test cases, scenarios, and RTM, to ensure requirement coverage and quality outcomes. I also contributed to automation initiatives, leveraging tools such as Selenium, TestNG, and API testing frameworks, enhancing regression efficiency and reducing manual effort. Additionally, I played a critical role in defect lifecycle management, root cause analysis (RCA), and quality reporting, driving continuous process improvements and improving delivery maturity. My onsite experience in Australia enabled effective stakeholder communication and global delivery coordination, ensuring high-quality releases in highly regulated insurance environments.

Education

Bachelor of Engineering (B.E.), Mechanical Engineering, UVCE

PUC/12th Std, PCMB, Viveka Pre University College Kota, Udupi District