Headline

Enterprise Program & Delivery Leader | Associate Director | USD 34 Million | Program Management | PMO | Telecom | IoT | Digital Transformation | Customer Success | 20 Years Experience

About

Program & Delivery Executive with 20 years of experience leading enterprise technology programs across Telecom, IoT and SaaS. Skilled at applying AI tools — including AI-assisted planning, risk analysis, budget forecasting, executive dashboards and stakeholder reporting — to sharpen governance and accelerate decision-making across complex, multi-stakeholder programs. Managed cumulative portfolios exceeding US$33.5M, including a US$14.5M Connected Mobility portfolio at Airlinq and an estimated US$19M delivery portfolio at Vodafone Intelligent Solutions (VOIS), supporting over 600 global carrier partnerships and contributing to the world's largest LTE roaming footprint. Delivered a US$5.2M AI-enabled flagship program four months ahead of schedule and seven consecutive years of 100% on-time delivery at VOIS. Core expertise includes: • Enterprise Program Management • PMO & Delivery Governance • Executive Stakeholder Management • Customer Success • Portfolio Management • Telecom & IoT • Digital Transformation • Cross-functional Leadership • Agile Delivery • Commercial Program Management I am always interested in connecting with leaders and organizations that value execution excellence, customer-centricity, and long-term business impact.

Location

Greater Bengaluru Area

AI stack

claude

perplexity

ChatGPT

Work experience

Associate Director Program Management at AIRLINQ, Jun 2022 - Jul 2026 · 4 yrs 2 mos, Bengaluru, Karnataka, India, • Led end-to-end program strategy for a global IoT connectivity management platform, enhancing service delivery for Fortune 500 automotive OEMs. • Closed $9.3M in revenue by executing critical connectivity programs for two accounts, ensuring compliance with regulatory and contractual requirements. Led an end-to-end Connected Cars Center of Excellence (CoE) $5.2M for a global automotive client with a specialist AI vendor — architecting an IoT/SaaS-based AI platform unifying vehicle telemetry, remote diagnostics, driver behavior analytics, and predictive maintenance. • Managed a $4.2M+ active deal pipeline with major clients, aligning milestones to expedite commercial closure.

Technical Delivery Manager at Mobileum, Aug 2021 - Apr 2022 · 9 mos, Bengaluru, Karnataka, India, · Owned full delivery lifecycle for analytics-driven telecom intelligence platforms including Global Roamer, SITE, and SiC for international carrier clients. · Ran consultation services and QoS campaigns, publishing reports periodically to customers and internal stakeholders. · Designed client engagement frameworks for customization requests, renewals, and post-deployment support to improve retention and upsell opportunities.

Manager at Vodafone India Services Private Limited, Oct 2012 - Jul 2021 · 8 yrs 10 mos, Pune Division, Maharashtra, India, · Closed Projects and optimizations $19M · Directed global roaming service delivery across 600+ operator partnerships and led delivery transformation across a 9-year tenure. · Achieved 100% delivery target attainment for 7 consecutive years through governance, stakeholder management, and disciplined execution. · Contributed to Vodafone achieving the world’s largest 4G roaming footprint through delivery coordination, partner management, and service excellence. · Introduced sprint-based delivery, Salesforce tracking, backlog management, and structured reporting to reduce cycle times. · Built onboarding frameworks, SLA systems, and business continuity protocols adopted across roaming services. · Received Employee of the Year (2x) and Champion Award (5x) for sustained performance and leadership impact.

Specialist DC Services at MACH Teledata Systems Pvt. Ltd., Feb 2008 - Oct 2012 · 4 yrs 9 mos, Bengaluru, Karnataka, India, Directed telecom financial clearing and settlement operations including TAP, CIBER, and RAP processing for global operator clients. Led teams delivering clearing services across multiple time zones with 99%+ SLA adherence. Implemented process improvements reducing dispute resolution cycle time and improving client satisfaction.

Process Executive at Infosys, Oct 2005 - Feb 2008 · 2 yrs 5 mos, Bangalore, Supply Chain Management Purchase Order, Sales Order verification Vendor data management Sales organization and Plant maintenance Bill Of Material Creation, Activation and Sales of Material Using SAP MM platform of ERP Quality check

Education

Degree; MSc, Academics; Microbiology, bangalore university

BSc, Microbiology, bangalore university