Headline

Linux Expert | SLES | RedHat | Ansible | Big Data | Bash Scripting | L3 | Cloud Practitioner | Windows Certified Cloud Expert | cPanel | Plesk

About

A highly motivated professional with a strong passion for Linux systems, demonstrating excellent interpersonal and analytical skills. Bringing over 11 years of industry experience, I am eager to leverage my technical expertise to meet the company's needs. Seeking to collaborate with a diverse team, I aspire to excel in tandem with the cutting-edge technology and services offered by the company.

Location

Bengaluru

AI stack

gemini

ChatGPT

Microsoft Copilot

Work experience

Technology Lead at Infosys, Nov 2024 - Present · 2 y, Bengaluru, Karnataka, India, Client: Metro Bank, UK - IT Operations Digital & Linux Engineer (L3) • Providing consultation on IT infrastructure, Linux Tools & digital processes requirements, ensuring acceptable levels of Security, Disaster Management and Recovery Plans. • Deploy the code in a controlled manner using Azure CI/CD pipelines and provide sign-off to deplyoment runbooks. • Migration of on-premises applications to cloud. • Splunk and App dynamics for monitoring the environments and troubleshooting. • Work with secops team to check the Qualys reports and update security fixes and patches. • Setup Jira and confluence for the team. • Incident Management, Change Management, and Problem Management.• Automation of standard processes and services using Ansible • Involved in understanding business requirements to derive technical solutions via systems analysis, design, and prototyping. • Suggested best business/technical solutions to meet client needs, ensuring the ability to meet implementation time frames. • Daily work management and execution of BAU operations on Linux staging and production environments. • Microservices & Containerization of applications. • Release Management activities for the code deployments. • Building strong relationships with the production management group, application development teams, and other upstream and downstream support teams. • Work with the development managers and business analysts to dev

Senior Consultant at Infosys, Nov 2021 - Nov 2024 · 3 yrs 1 mo, Bengaluru, Karnataka, India, Client: Mercedez-Benz and Daimler Truck – Linux L3 Engineer • Part of the Global Operations team delivering IT infrastructure consulting and support by adhering to IT Service Management (ITSM) principles. • Mentored junior consultants to enhance their skills and contribute more effectively to projects. • Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends. • Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans. • Well-versed in Change Management, Incident Management and Problem Management. • Managed various operating systems, including SUSE, RedHat, CentOS, and Ubuntu Server. • Provisioning new physical servers, virtual machines (VMs), creating VMware templates, and performing patching/upgrades for operating systems. • Automation through Ansible and Bash Scripting to enhance operational efficiency. • Offline/online package installations to ensure seamless software and application deployment. • User management, disk management, and access management for streamlined system administration.

Senior Software Engineer at POORNAM INFO VISION PRIVATE LIMITED, Apr 2020 - Nov 2021 · 1 yr 8 mos, Client: Cirrus Hosting, Canada. Team Lead for providing technical and operational support for Web Hosting Client. Engaged in remote administration of Linux and Windows servers for major web hosting clients, delivering L2/L3 support to customers. Key responsibilities involve provisioning Windows and Linux servers, deploying Control Panels (Plesk & cPanel), installing kernel updates and patches, managing users, monitoring and tuning performance, executing backup and restore operations, and overseeing Webserver, DNS, Database, and Mail Server functions, including disk management. Proficient in troubleshooting L2/L3 issues across Hosting Servers, implementing server hardening measures, and preventing spamming. Execute and deploy Shared and Dedicated servers. Demonstrated expertise in provisioning and managing private and cloud VMs through Virtuozzo, XCP nodes, and OnApp Cloud interfaces for XEN and KVM hypervisors. Conducted server monitoring using SolarWinds and Nagios.

Information Technology Manager at Gulf Target General Contracting & Transporting LLC, Jan 2014 - Feb 2020 · 6 yrs 2 mos, Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings. Collaborated with other departments to help meet IT needs and properly integrate and secure systems. Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations. Overseeing hardware and software deployments, maintenance, and audits. Directing IT budgets, expenditures, and procurement of hardware and software. Managing diverse components, including Windows Server 2008/12 Domain Controller, Linux application server, Active Directory users, databases, end-user workstations, and desktops. Supervising internal network infrastructure, encompassing TCP/IP, routers, firewalls, NAS, network printers, switches, CCTV, access points, biometric access control, wireless APs, and Windows Network and Domain Services. Reporting directly to the Deputy General Manager. Efficiently managing data backup and restoration procedures utilizing QNAP NAS. Communicating with end-users regarding service outages, system upgrades, service improvements, implementations, and retirements. Overseeing recruitment and hiring new IT staff.

IT Manager at Gulf Target General Contracting and Transporting Est, Jan 2014 - Feb 2020 · 6 yrs 2 mos, Abu Dhabi, • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings. • Collaborated with other departments to help meet IT needs and properly integrate and secure systems. • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations. • Overseeing hardware and software deployments, maintenance, and audits. • Directing IT budgets, expenditures, and procurement of hardware and software. • Managing diverse components, including Windows Server 2008/12 Domain Controller, Linux application server, Active Directory users, databases, end-user workstations, and desktops. • Supervising internal network infrastructure, encompassing TCP/IP, routers, firewalls, NAS, network printers, switches, CCTV, access points, biometric access control, wireless APs, and Windows Network and Domain Services. • Reporting directly to Deputy General Manager. • Efficiently managing data backup and restoration procedures utilizing QNAP NAS. • Communicating with end-users regarding service outages, system upgrades, service improvements, implementations, and retirements. • Overseeing recruitment and hiring of new IT staff.

Education

Bachelor of Technology (B.Tech.), Computer Science and Engineering, College of engineering thalassery

10th Standard, Hight School, C H Memorial Higher Secondary School, Varam, Kannur