Headline

Manager - Brand Intelligence

About

Ram is a seasoned Retail Subject Matter Expert with over two decades of leadership experience in establishing and optimizing retail processes across diverse formats, including Ecommerce and D2C specialties. Known for driving transformative change through effective leadership and P&L management, Ram possesses comprehensive expertise in Oracle Retail, SAP, Microsoft AX, and BI Tools such as Qlik Sense. An adept strategist, Ram excels in swiftly analyzing key business drivers and implementing strategies that positively impact the bottom line. As a proven planner and implementer, he consistently demonstrates proficiency in leading operations to achieve corporate plans and goals. Ram's strategic insights were further refined through participation in Y Combinator's Startup School Online—a 10-week course covering all facets of Consumer Tech Business and emphasizing effective customer engagement strategies. His well-organized approach is evidenced by a track record showcasing self-motivation, creativity, and initiative in accomplishing both personal and corporate objectives. Specializing in E-Commerce, D2C, Sales & P&L Performance, Inventory Management, Category Management, Business Strategy & Development, Operational Standards & Management, People Management, Digital Marketing, and consulting in Oracle commerce POS and Retail Merchandising, Ram brings a holistic skill set to the table. Additionally, he holds hands-on experience in Asset Protection, Food Safety standards, and Store Audits.

Location

Bengaluru

AI stack

claude code

deepseek

gemini

openai

Work experience

Manager - Brand Intelligence and bb accelerate Program at bigbasket.com, Jan 2019 - Present · 7 yrs 10 mos, Bengaluru, Karnataka, India

Head Of Operations ( Chennai / Bangalore and Rest of Tamil Nadu) at Viveks- The Unlimited Shop, Jul 2015 - Jan 2019 · 3 yrs 7 mos, Chennai Area, India, A leading electronics and consumer durable retail chain with over 44 stores ! • Manage and directly lead a team of 110 members, 11 stores, 3 Distribution Center for a TO Rs 110 Cr (Salem / Coimbatore / Erode / Hosur/ Bangalore ) • Drive sales on 1800 SKUs in over 5 product categories. Ideate and implement sales promotions targeting top line sales growth • Coordinate store operations to ensure consistent operating execution and sustainability. • Conceptualize and implement strategic plans to ensure that long term goals, vision, objectives and overall direction are achieved. • Develop strategies in a complex marketplace and leverage understanding of both internal and external environments to execute optimal business strategies that result in the achievement of regional sales, market share and growth. • Oversee human resources and staffing function. Optimize human capital across the organization.

Manager Operations at Walmart, Apr 2012 - Apr 2014 · 2 yrs 1 mo, Bangalore, Manage daily operations of the store to enhance productivity, improve profit and deliver great customer service. Key Responsibilities and Deliverables. - Operations. - People Management. - Merchandising. - Customer Service. - P&L. - Business Strategy. - Category Management.

Deputy Manager Operations at Trent Hypermarket Pvt Ltd-Star Bazaar- A Tata & Tesco Enterprise, Mar 2010 - Apr 2012 · 2 yrs 2 mos, Bangalore, •To lead and develop store operations and to meet the steering wheel targets. To continually improve store operations and achieve profitable growth. •Manage and directly lead a team of 244 associates and drive a turnover of Rs80 Cr p.a. covering 14000 active SKUs in over 17 Departments. Responsible for the store profitability, sales and audit. •Responsible for the execution of all SOPs and to ensure upkeep of the store in terms of standards, customer service, visual merchandising and in-store communication. •Ensure minimum ‘out of stock’ inconvenience to customers through efficient indenting and follow-up with category managers. •Train & develop team members to a high standard of performance, retention and skill development.

Store Manager - Food Bazaar at Future Group India, Jun 2009 - Jan 2010 · 8 mos, Bangalore, •Managed retail operations for various departments like staples, fresh, FMCG, health & beauty and bakery with a turnover of Rs36 Cr p.a. •Managed a team of ninety members. •Ensured compliance to all operations procedures and adherence to SOPs. •Controlled shrinkage through effective and timely stock-checks

Education

MBA, Business Administration and Management, General, PSG College of Technology