Headline

Project Lead – IT | Enterprise Platforms & Integrations | Agile Delivery | Driving Scalable Solutions

About

I am a Project Lead – IT with 14+ years of experience delivering enterprise platforms, system integrations, and automation solutions in Agile environments. Over the years, I have evolved from a hands-on engineer and business analyst to leading cross-functional teams and driving end-to-end delivery of scalable, high-impact solutions. In my recent roles, I have: • Led automation and integration initiatives that significantly reduced manual effort and turnaround time • Delivered reporting and workflow solutions that enhanced operational efficiency and decision-making I specialize in bridging business needs with technology execution—ensuring clarity, alignment, and measurable outcomes. Currently, I focus on leading teams, driving delivery excellence, and building solutions that create real business value.

Location

Chennai

Work experience

Project Lead at RRD, Apr 2026 - Present · 2 mos, Chennai, Tamil Nadu, India

Product Lead at RRD, Apr 2023 - Apr 2026 · 3 yrs 1 mo, Chennai, Tamil Nadu, India, Spearheaded the Email Integration and Automation feature, achieving 97% data accuracy and reducing the time required for job creation from ~3 minutes to less than 30 seconds. Delivered a high-impact reporting solution that reduced the operations team's time spent compiling reports from ~30 hours per month to under 15 minutes, directly supporting faster client service. Increased overall Customer Satisfaction (CSAT) score from 3.6 to 4.3 (out of 5) due to the successful launch of these customer-centric solutions. Strategically managed the product backlog, defining priorities and ensuring accurate functionality in alignment with business objectives. Acted as the primary point of contact for all stakeholders, managing expectations and providing regular updates on project progress. Recognized with multiple awards, including "Employee of the Quarter" (4 times), "Beyond the Excellence", “Dependable Player” awards.

Senior Business Analyst at RRD, Apr 2020 - Apr 2023 · 3 yrs 1 mo, Chennai, Tamil Nadu, India

Senior Business Analyst at iHorse Technologies, Apr 2019 - Mar 2020 · 1 yr, Chennai, Tamil Nadu, India

Senior Business Analyst at Aryvart Software Private Limited, Jul 2016 - Mar 2019 · 2 yrs 9 mos, Puducherry Area, India, • Eliciting requirements from clients either through Brainstorming or from the Documents provided • Analysed the requirements and presented the same using Workflow diagrams, Wireframes, Prototypes • Prepared the FSD / User stories detail and got signed off from client which are then transferred to the technical development team • Define project milestones, phases and elements in line with the Project Manager • Assist QA team in preparing the test cases and have involved with the User Acceptance Testing • Responsible to provide the timely demo presentations to the client • Supported the Sales department to bring in new clients by preparing the Corporate Presentations, Marketing Collateral Documents

Presales Consultant at Changepond Technologies, Oct 2014 - Oct 2015 · 1 yr 1 mo, Chennai, • Part of the exclusive Presales Team of 7 members • Worldwide client interactions • Responsible for Marketing Collaterals, Presentation to clients about company based on requirement, Wireframe / Prototype, Demo Presentations for previous experience. • Worked on Web & Mobile Applications

Presales Executive at Balladonia Technologies, LLC, Nov 2013 - Sep 2014 · 11 mos, Chennai

Education

PGDM, Finance, General, Institute Of Finance And International Mgt

Master of Science (MSc), Computer Science, College of Engineering, Guindy