Headline

Product Management Professional | Hands-on Execution | CSPO | CSM | SAFe 6.0 (Scaled Agile)

About

Product Management professional with 16+ years of experience owning end-to-end product strategy, product roadmap, execution and product lifecycle management across B2B SaaS, US Healthcare, Pharmaceuticals, Life Sciences, Medical Devices, Retail and BFSI (Banking, Financial Services & Insurance) domains. Expertise in owning global product strategy, platform roadmap, governance, operations and Agile delivery for business-critical digital platforms and products. Proven track record of building products from 0→1 and scaling 1→N, driving revenue growth, enterprise adoption, and customer satisfaction. Strong expertise in GenAI, NLP, AI agents and data-driven platforms with deep knowledge at translating business problems into scalable product solutions, leading cross-functional teams and delivering data-driven outcomes in Agile environments. Sound knowledge of Design thinking, Customer journeys, Agile/Scrum methodologies, SAFe framework, Stakeholder management, automation and analytics. I’ve built 0→1 product and scaled products globally (1→N), delivering tangible business impact including: - Delivering $13M+ revenue impact (Built and launched a new AI & Big Data analytics product (Navigator) from scratch, generating a $13M revenue pipeline) - Built a conversational Sales Assistant (GenAI / LLM-powered) conversational platforms (text + voice) - Experience of working with cross-functional global teams across Product, Engineering, Data Science and Business stakeholders. - Recognized with Night of the Town Award for product delivery excellence. - Awarded Star Performer for high-impact contributions.

Location

Greater Bengaluru Area

AI stack

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Work experience

Senior Manager at Aktana, Oct 2023 - Present · 2 y 11 mo, Bangalore, Aktana is the leader in intelligent customer engagement for the global life sciences industry. By ensuring that every customer experience is tailored to individual preferences and needs, Aktana helps life science companies strengthen their relationships with healthcare providers to inspire better patient care. Today, commercial and medical teams from more than 350 brands use Aktana’s AI-enabled Contextual Intelligence Engine to coordinate and optimize personalized omnichannel engagement at scale. More than half of the world’s top 20 pharmaceutical companies are Aktana customers. Joined Aktana as part of the acquisition of Tact.ai's Field Engagement and Conversational AI technology. In my role, I own the following Products: • Copilot – iOS Mobile app • Journey Builder – An application built on top of Salesforce CRM for tracking the Objections and its progress during the HCP's engagement lifecycle. • Engine Diagnostics – An IP product responsible for generating Suggestions & Insights that gets render on user devices (both iPhone and iPad) for them to act accordingly.

Senior Manager at Tact.ai, 2022 - Present · 4 yrs 9 mos, Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly and McKesson Ventures. I am responsible for scaling • Tact App – Available on iOS, Android and Desktop offering

Senior Manager, Product Management at Xerox, 2019 - 2022 · 3 yrs, Owning Midas Suite of Applications. Midas Suite of Applications consists of patient safety, quality, and advanced analytics solutions, including DataVision and Statit, supporting approximately 2,200 healthcare facilities. The Midas suite of solutions generated $72 million in 2020 revenue.

Associate Director, Product Management at Impelsys, 2016 - 2019 · 3 yrs, Plan and manage product roadmaps, working closely with engineering teams in agile mode, to execute and deliver high quality products. Conceptualized, executed & publicized a new Product from Scratch under New Product category – “Navigator” product. This product is focused on the opportunity for 2nd, 3rd, 4th Line of Therapy for patient’s treatment. Worked across different patient datasets (Unidentified longitudinal patient datasets received from IMS Health, Quest Diagnostics & LabCorp, EMR/EHR datasets received from HIS providers, Payer’s insurance/claims data received from payers for risk assessment.

Product manager at Siemens Healthcare, Jul 2014 - May 2016 · 1 y 10 mo, Bangalore

Product manager at Cerner HealthCare Solutions, Jan 2012 - May 2016 · 4 y 4 mo, Bangalore

Business Analyst at GS Technology, Aug 2009 - Jan 2012 · 2 y 5 mo, Bangalore

Officer - Regulatory Affairs at Genom, Jun 2006 - Jul 2007 · 1 y 1 mo, Mumbai

Education

Ph.D., Indian Institute of Technology (Indian School of Mines), Dhanbad

Master of Business Administration - MBA (Full-time), Information Technology, Marketing & Strategy, National Institute of Technology Karnataka

Public links

github: https://github.com/rameshkumar2026