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Ramcharan V

Cloud & Infrastructure Engineer | AWS | Azure | Google Cloud | DevOps | Infrastructure Automation | Linux | Zabbix

Chennai

2+ years of work experience

Tata Consultancy Services
May 20242 yrs 6 mosPresent

Chennai

Managing 24x7 enterprise telecom production infrastructure, ensuring high availability and SLA compliance. Monitoring Linux & Windows servers using Zabbix and performing L1/L2 troubleshooting. Handling incidents via BMC Helix ITSM aligned with ITIL processes (incident, escalation, resolution). Troubleshooting CPU, memory, disk, network, and service-related issues. Supporting SNMP-based monitoring for network devices and resolving connectivity issues. Configuring triggers, alerts, and maintenance windows to optimize monitoring. Working with Linux (RHEL) for operational support and issue resolution. Collaborating with cross-functional teams (Unix, Network, Application) for faster incident closure. Ensuring SLA adherence and minimizing downtime in production environments. Exposure to AWS services (EC2, S3, IAM, CloudWatch) and cloud monitoring. Certified Azure Security Engineer (AZ-500) with knowledge of IAM, Key Vault, NSG, and security best practices.
Brahmastra Aerospace Systems
Jun 20212 mosJul 2021

In this intern, I came to know about the softwares used for testing rocket, aerodynamics,rocket engines, aircraft propulsion systems.

Ramcharan’s AI Stack

claude code
claude code
gemini
gemini
notebooklm
notebooklm
notion
notion
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot

Education

Amrita Vishwa Vidyapeetham

Bachelor of Technology - BTech, Aerospace, Aeronautical and Astronautical Engineering

Amrita Vishwa Vidyapeetham

20194 yrs2023

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Headline

Cloud & Infrastructure Engineer | AWS | Azure | Google Cloud | DevOps | Infrastructure Automation | Linux | Zabbix

About

I am a Cloud & Infrastructure Engineer with 2+ years of experience supporting 24x7 enterprise telecom production environments, with a strong focus on infrastructure operations, monitoring, incident management, troubleshooting, and cloud technologies. Currently working at Tata Consultancy Services (TCS) on the Telefónica Germany project, I support large-scale enterprise infrastructure and help maintain the availability, reliability, and operational stability of business-critical systems. My hands-on experience includes Linux (RHEL), HP-UX, Solaris and Windows Server administration/support. Infrastructure monitoring using Zabbix, SNMP, BMC Patrol, BMC Control-M and ELK. Incident, problem and change management in production environments. Troubleshooting CPU, memory, disk, network, storage and application issues. Root Cause Analysis (RCA), alert optimization and maintenance windows, Supporting large-scale environments with 2,000+ Linux servers, 1,500+ Windows servers, 500+ storage/backup devices and 500+ network devices Certifications. AWS Certified Solutions Architect – Associate. Microsoft Certified: Azure Security Engineer Associate (AZ-500)• Claude Certified Associate – Foundations. I am also building expertise across AWS, Azure, Google Cloud, Generative AI and AI Agent Development, including Google Cloud Gemini Enterprise and Agent Development Kit (ADK).Currently developing my DevOps skills in Git & GitHub, Terraform CI/CD, Docker, Kubernetes, Jenkins, Ansible My career goal is to transition from infrastructure operations into Cloud / DevOps Engineering, leveraging my production-support experience, cloud certifications, and growing expertise in automation and cloud technologies.📍 Chennai, India | Open to opportunities across India and UAE/DubaiAWS | Azure | Google Cloud | Cloud Infrastructure | DevOps | Linux | Zabbix | Terraform | Generative AI

Location

Chennai

AI stack

claude code

gemini

notebooklm

notion

ChatGPT

Microsoft Copilot

Work experience

Cloud & Infrastructure Operations Engineer at Tata Consultancy Services, May 2024 - Present · 2 yrs 6 mos, Chennai, Managing 24x7 enterprise telecom production infrastructure, ensuring high availability and SLA compliance. Monitoring Linux & Windows servers using Zabbix and performing L1/L2 troubleshooting. Handling incidents via BMC Helix ITSM aligned with ITIL processes (incident, escalation, resolution). Troubleshooting CPU, memory, disk, network, and service-related issues. Supporting SNMP-based monitoring for network devices and resolving connectivity issues. Configuring triggers, alerts, and maintenance windows to optimize monitoring. Working with Linux (RHEL) for operational support and issue resolution. Collaborating with cross-functional teams (Unix, Network, Application) for faster incident closure. Ensuring SLA adherence and minimizing downtime in production environments. Exposure to AWS services (EC2, S3, IAM, CloudWatch) and cloud monitoring. Certified Azure Security Engineer (AZ-500) with knowledge of IAM, Key Vault, NSG, and security best practices.

Engineer Intern at Brahmastra Aerospace Systems, Jun 2021 - Jul 2021 · 2 mos, In this intern, I came to know about the softwares used for testing rocket, aerodynamics,rocket engines, aircraft propulsion systems.

Education

Bachelor of Technology - BTech, Aerospace, Aeronautical and Astronautical Engineering, Amrita Vishwa Vidyapeetham