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Ramakrishna Shettigar

Rohan Corporation, Mangaluru

Arunachal Pradesh

6+ years of work experience

Rohan Corporation
Apr 20263 mosPresent

Mangaluru, Karnataka, India

Runwal Realty
May 20241 yr 2 mosJun 2025

Sion, Maharashtra, India

Runwal Realty
May 20241 yr 2 mosJun 2025

Lead a 50+ member team managing real estate inquiries across residential and commercial verticals. Increased site visit conversions by 28% through script optimization and strategic callbacks. Improved lead-to-booking ratios via Salesforce dashboards and customized dialer analytics. Conducted coaching sessions to uplift quality scores by 22%.
Conneqt Business Solutions
Jan 20222 yrs 4 mosApr 2024

Supervised 23 pre-sales reps and 9 quality analysts for multiple real estate projects. Boosted team output by 32% through structured SOPs, KPIs, and QA frameworks. Slashed attrition rates by 20% and improved overall agent efficiency. Initiated weekly coaching huddles that elevated CSAT and conversion rates.
Platinum One Business Limited, Thane [Mumbai]
Dec 20183 yrs 1 moDec 2021

Highly skilled Senior Customer Service Executive with 1 year and 2 months of experience in providing exceptional customer service. Proven track record of resolving customer issues and ensuring customer satisfaction. Proficient in handling high-volume calls and emails, managing customer complaints, and providing accurate and timely information. Strong communication and problem-solving skills with a customer-centric approach. My Process was Godrej Properties in Real Estate, where I was working in pre-sales and my work was to pitch their projects and ultimately convince people for a site visit. I was handling Bangalore region, as it is all over India.
PLATINUMONEBUSINESSSOLUTIONSPVT. LTD.
Dec 20183 yrs 1 moDec 2021

Drove over 3,000+ qualified site visits/year using a mix of digital & database leads. Played key role in high-visibility projects like Lodha New Cuffe Parade. Improved NPS and CSAT via quality-focused client interactions and audit programs.

Education

Arunodaya university

Bachelor of Commerce, Business/Commerce, General

Arunodaya university

20232 yrs2025
SHARADHA SKILL ACADEMY

High School Diploma

SHARADHA SKILL ACADEMY

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Headline

Rohan Corporation, Mangaluru

Location

Arunachal Pradesh

Work experience

Closing Manager at Rohan Corporation, Apr 2026 - Present · 3 mos, Mangaluru, Karnataka, India

Pre sales - Assistant Manager at Runwal Realty, May 2024 - Jun 2025 · 1 yr 2 mos, Sion, Maharashtra, India

Assistant Sales Manager at Runwal Realty, May 2024 - Jun 2025 · 1 yr 2 mos, Lead a 50+ member team managing real estate inquiries across residential and commercial verticals. Increased site visit conversions by 28% through script optimization and strategic callbacks. Improved lead-to-booking ratios via Salesforce dashboards and customized dialer analytics. Conducted coaching sessions to uplift quality scores by 22%.

Presales Team Lead at Conneqt Business Solutions, Jan 2022 - Apr 2024 · 2 yrs 4 mos, Supervised 23 pre-sales reps and 9 quality analysts for multiple real estate projects. Boosted team output by 32% through structured SOPs, KPIs, and QA frameworks. Slashed attrition rates by 20% and improved overall agent efficiency. Initiated weekly coaching huddles that elevated CSAT and conversion rates.

Senior Customer Service Executive at Platinum One Business Limited, Thane [Mumbai], Dec 2018 - Dec 2021 · 3 yrs 1 mo, Highly skilled Senior Customer Service Executive with 1 year and 2 months of experience in providing exceptional customer service. Proven track record of resolving customer issues and ensuring customer satisfaction. Proficient in handling high-volume calls and emails, managing customer complaints, and providing accurate and timely information. Strong communication and problem-solving skills with a customer-centric approach. My Process was Godrej Properties in Real Estate, where I was working in pre-sales and my work was to pitch their projects and ultimately convince people for a site visit. I was handling Bangalore region, as it is all over India.

Presales Executive at PLATINUMONEBUSINESSSOLUTIONSPVT. LTD., Dec 2018 - Dec 2021 · 3 yrs 1 mo, Drove over 3,000+ qualified site visits/year using a mix of digital & database leads. Played key role in high-visibility projects like Lodha New Cuffe Parade. Improved NPS and CSAT via quality-focused client interactions and audit programs.

Education

Bachelor of Commerce, Business/Commerce, General, Arunodaya university

High School Diploma, SHARADHA SKILL ACADEMY

Ramakrishna Shettigar - Closing Manager in Arunachal Pradesh | Tal