Headline

MBA (Business Analytics) | Aspiring Business Analyst | Excel • SQL • Data Analysis

About

I am currently pursuing an MBA in Business Analytics and transitioning into a Business Analyst role. I have hands-on experience in customer operations and data handling, where I developed strong problem-solving and analytical skills. I have worked at Concentrix, where I handled customer queries, analyzed issues, and ensured accurate data management. Additionally, I have experience in accounting and financial record handling, which strengthened my attention to detail and understanding of business processes. I am skilled in MS Excel (Pivot Tables, VLOOKUP), and currently learning SQL and Power BI to enhance my analytical capabilities. I enjoy working with data to identify patterns, generate insights, and support business decision-making. I am actively seeking opportunities as a Business Analyst, Data Analyst or MIS Executive.

Location

Gurugram

Work experience

Customer Support Advisor at Concentrix, Aug 2025 - Mar 2026 · 8 mos, Gurugram, Managed high-volume customer interactions Analyzed recurring issues to improve resolution Maintained accurate records and reports Developed problem-solving and communication skills

Assistant Accountant at Jan Shikshan Sansthan - India, May 2023 - Apr 2025 · 2 yrs, Kargil, Maintained financial records and reports Ensured data accuracy and documentation Supported basic financial analysis

Education

Bachelor of Commerce - BCom, Accounting, Cluster university of jammu