IT Delivery Manager - Clover Infotech Pvt LTD



Mumbai Metropolitan Region

Mumbai, Maharashtra, India

Mumbai Metropolitan Region

Mumbai Metropolitan Region

Mumbai, Maharashtra, India


Postgraduate Degree, Information Technology MBA
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

GNIIT, Software Engineering.
Niit
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IT Delivery Manager with 16+ years of experience in BFSI application support, service delivery, and operations management. Proven expertise in leading large multi-location teams (80+), driving SLA compliance up to 98%, optimizing operational costs, and ensuring high availability of critical banking applications. Strong stakeholder management skills with hands-on experience in incident management, audits, disaster recovery, and continuous service improvement.
Bengaluru
gemini
Delivery Manager at Clover Infotech, 2024 - Present · 2 yrs 9 mos
Project Leader at Clover Infotech, Mar 2022 - Dec 2024 · 2 yrs 10 mos, Project Lead for BFSI Client - Project Management skills- Experience in managing medium to large scale projects from inception through completion independently, utilizing Project Management skills. Ops and tech transformation skills Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including senior executives, managers, and subject matter experts.
Senior Manager at YES BANK, Aug 2019 - Mar 2022 · 2 yrs 8 mos, Mumbai Metropolitan Region
Manager at YES BANK, Jul 2015 - Aug 2019 · 4 yrs 2 mos, Mumbai, Maharashtra, India
Project Lead at VDA Infosolutions Pvt. Ltd., Feb 2015 - Jun 2015 · 5 mos, Mumbai Metropolitan Region, Project Lead for Life Asia (AS 400) in DPC for Client Kotak Mahindra Old Mutual Life Insurance Limited’s.o
Assistant Manager, Production Support Engineer. at HDFC Bank, May 2011 - Jan 2015 · 3 yrs 9 mos, Mumbai Metropolitan Region, Production Support Executive - Worked on Flexcube Core Banking System & taking care of different critical banking application.
Application Support Engineer. at ICICI Bank, Dec 2009 - May 2011 · 1 yr 6 mos, Mumbai, Maharashtra, India, CTL Credit Cards System Production support & Projects.
Postgraduate Degree, Information Technology MBA, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
GNIIT, Software Engineering., Niit