Headline

Associate Product Manager @ Melento | AI Powered B2B SaaS & Fintech | API design, Product strategy, UX, GTM strategy | Scaling transactions & driving revenue growth

About

I am a Product Manager with 3 years of experience specializing in B2B SaaS and Enterprise Products. My expertise lies in building scalable platforms that automate complex business processes, optimize product profitability and drive international expansion. Currently, at Melento, I lead the product strategy for a high volume Digital Signature and Workflow platform. I focus on the end to end product lifecycle, from discovery and roadmap prioritization to global GTM execution. I specialize in leading global market expansions, optimizing product led profitability, and architecting seamless enterprise grade integrations. What I bring to the table: • Product Growth & Strategy: Experienced in leading GTM expansions, entering new geographic markets, and driving platforms toward profitability through strategic feature positioning and pricing optimizations. • Enterprise Workflows: Expert in designing automated document lifecycles, and high concurrency signing journeys that minimize user drop offs and operational friction. • Fintech & Payments: Deep experience in building in flow payment modules, integrating multiple payment gateways, and managing complex billing APIs for B2B environments. • Technical Product Management: Skilled in managing multi provider failover systems, REST API integrations, and implementing AI driven user centric features. Core Competencies: • Product Strategy: Strategic Roadmapping, Product Vision, Market Analysis, Competitor Benchmarking, Opportunity Assessment, Pricing & Packaging. • Execution & Delivery: Agile/Scrum Methodologies, PRD & User Story Writing, Sprint Planning, Backlog Grooming, Cross functional Leadership. • Discovery & Design: User Research, User Experience (UX) Strategy, Customer Journey Mapping, Usability Testing, Product Discovery. • Data & Analytics: Data Driven Decision Making, KPI/OKR Frameworks, Funnel Analysis, A/B Testing, Retention Modeling, Product Analytics. • Growth & GTM: Go To Market Strategy, Product Led Growth (PLG), Stakeholder Management, Partner Integrations, International Expansion. • Technical Knowledge: API Strategy, System Architecture, SaaS Infrastructure, Software Development Life Cycle (SDLC). Always open to connecting with builders and leaders to discuss the evolving SaaS landscape and the future of product led organizations.

Location

Bengaluru

AI stack

claude code

codex

cursor

gemini

github copilot

lovable

Work experience

Associate Product Manager at Melento, Apr 2024 - Sep 2026 · 2 y 5 mo, Malleswaram, Bengaluru, • Led the implementation and monetization of AI/LLM powered agreement intelligence capabilities, including regional language document translation, Llama-based document summarization, document metadata extraction, and a document Q&A chatbot, launching premium offerings that generated INR 16L in recurring monthly revenue. • Identified ESP downtime failures as a key bottleneck and reduced Aadhaar eSign failures by 76% across 27.9L monthly transactions by leading a multi-ESP failover solution with automated failure monitoring and ESP switching. • Identified a revenue opportunity and built an in-flow payments module with two gateway integrations, enabling B2B clients to collect end-customer payments via our platform and generating INR 4L in monthly recurring revenue. • Drove platform profitability by resolving fragmented billing across REST APIs and Premium features eliminating unmetered usage and recovering ~INR 22L in monthly recurring revenue. • Led partner integrations with HRMS platforms and Lending marketplaces, enabling zero client-side development effort for eSign adoption and driving ~3L additional monthly transactions. • Launched UAE Pass-based eSign workflows for the UAE market, ensuring compliance with local regulations, enabling signing via the UAE national digital identity, and driving ~1L additional monthly transactions.

Product Associate at Melento, Jul 2023 - Mar 2024 · 8 mo, Malleswaram, Bengaluru, • Reduced document template creation turnaround from 2 days to less than 1 hour by launching a self-serve template builder, enabling clients to create and customize templates independently and generating INR 19L in annual revenue. • Shipped AI/ML based face match verification, matching live signer photos with identity references, reducing incorrect signer completions by ~82% in high-value agreements. • Automated enterprise signing using cloud-based DSC certificates, enabling the system to digitally sign documents on behalf of authorized signatories without manual intervention; drove ~40L signatures annually, generating INR 2.4Cr in signature revenue and INR 37L in annual maintenance revenue.

Education

Bachelor's degree, Electronics and Communications Engineering, Bms institute of technology and management

Diploma of Education, Electronics and Communications Engineering, Sri Jayachamarajendra Polytechnic College

Public links

github: https://github.com/rakeshks2k

medium: https://medium.com/@rakeshks2k

rakeshks2k.github.io: https://rakeshks2k.github.io/portfolio