Product Management Professional | AI-Driven Innovation | User-Centric Growth | SAFe POPM 5.1 Certified | MBA: SPJIMR


Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Noida Area, India







Master of Business Administration - MBA, Marketing/Marketing Management, General
SPJIMR SP Jain Institute of Management & Research

Texas Executive Education Programme, Advanced Programme in Information Management for Business Excellence
The University of Texas at Austin
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As a Product Manager at Upland Software, I leverage my MBA and engineering background to develop and launch innovative solutions that enhance user engagement and efficiency. I have successfully increased user engagement by 16% with SmartView, an AI-powered knowledge assistant that saves 30% time for knowledge managers and boosts NPS to 93%. I also created a browser extension for instant access to organizational knowledge, improving user efficiency by 20%. In addition to my current role, I have experience in leading hyperlocal marketing transformations and enhancing customer satisfaction as a Senior Manager- Client Growth at OnlineSales.ai. I hold a Master of Business Administration from S.P. Jain Institute of Management & Research and a Bachelor of Engineering from D. Y. Patil College of Engineering. I am passionate about applying data-driven insights and business strategy to drive growth and excellence in the tech industry.
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Product Manager at M-Files, Oct 2025 - Present · 1 yr
Product Manager at Upland Software, Mar 2023 - Oct 2025 · 2 yrs 8 mos, Bengaluru, Karnataka, India, • Designed and deployed an AI-powered knowledge assistant, saving 30% time for knowledge managers and boosting NPS to 93%. • Created a browser extension for instant access to organizational knowledge, improving user efficiency by 20%. • Developed and launched SmartView, increasing user engagement by 16% and enhancing information access for global teams.
Product Growth Manager at OnlineSales.ai, Jul 2022 - Dec 2022 · 6 mos, Bengaluru, Karnataka, India, • Spearheaded a hyperlocal marketing transformation for a leading car manufacturer, boosting product KPIs and outcomes. • Resolved bugs and prioritized enhancement requests, resulting in an impressive 18% increase in NPS. • Collaborated with cross-functional teams to enhance customer satisfaction and drive revenue growth.
Market Expansion Strategist at LeadSquared, Jan 2022 - Jun 2022 · 6 mos, Bengaluru, Karnataka, India, • Conducted user interviews and gap analysis to introduce new CRM features, aligning with market needs. • Enhanced SaaS-based B2B BFSI solutions, leading to a 22% increase in client retention. • Leveraged market insights to drive the market expansion strategy at LeadSquared in Bengaluru, Karnataka, India.
Business Development Leader at POWER MECHANICAL, Nov 2015 - Jan 2021 · 5 yrs 3 mos, Noida Area, India, • Established strategic partnerships with business partners to build a robust sales distribution network in the Middle East, driving a 40% expansion in market share. • Led a high-performing team of 10+ professionals in India to support Middle East customers and Asian vendors, resulting in a 35% increase in business growth.
Master of Business Administration - MBA, Marketing/Marketing Management, General, SPJIMR SP Jain Institute of Management & Research
Texas Executive Education Programme, Advanced Programme in Information Management for Business Excellence, The University of Texas at Austin