---
title: "Raju Thakur - Moderator in Bokaro Steel City | Tal"
description: "Meet Raju Thakur, OSINT Analyst | Trust & Safety Specialist | Data Verification Professional | Content Moderator | Hindi Transcription Specialist based in Bokaro Steel City."
image: "https://tal.club/meet/raju-9/share-image"
---

# Raju Thakur on Tal

## Headline

OSINT Analyst \| Trust & Safety Specialist \| Data Verification Professional \| Content Moderator \| Hindi Transcription Specialist

## About

OSINT Analyst and Data Verification Professional with 11\+ years of experience in information research, emergency incident verification, audio analysis, content moderation, customer support, and quality assurance\. Experienced in analyzing large volumes of information, verifying addresses and incident details, maintaining accurate CRM documentation, moderating online communities, and supporting high\-quality operational workflows\. Additional experience includes customer support, Shopify\-based order management, Hindi audio transcription, content review, and training/mentoring analysts in remote work environments\. Interested in opportunities related to OSINT, Trust & Safety, Content Moderation, AI Data Training, Research Analysis, Data Verification, and Remote Operations\.

## Location

Bokaro Steel City

## Work experience

Moderator at HSPLUS, Mar 2024 \- May 2026 · 2 yrs 3 mos, Remote, • Managed high\-volume Facebook comments\. • Removed spam and policy violations\. • Used Swat\.io to streamline moderation workflows\.

OSINT Analyst at First responder, Nov 2013 \- Mar 2024 · 10 yrs 5 mos, • Analyzed large volumes of information to extract critical intelligence data for strategic decision\-making\. • Conducted verification, documentation, and reporting with a focus on high accuracy and detail\. • Maintained detailed records and identified patterns from diverse data sources to enhance intelligence insights\.

Customer Support Executive at Cleverclad, Mar 2015 \- May 2019 · 4 yrs 3 mos, Remote, • Managed multichannel customer inquiries through live chat, email, and ticketing systems, consistently exceeding CSAT metrics\. • Oversaw e\-commerce operations, including order fulfillment and real\-time returns on the Shopify platform\. • Conducted quality audits of customer interactions, establishing best practices for communication\. • Analyzed user feedback data to identify software bugs and collaborated with technical teams for resolutions\.

Caller at Sparrow Softech Pvt\. Ltd\., Aug 2012 \- Oct 2013 · 1 yr 3 mos, Ranchi, Jharkhand, India, Handled international client communication\.

## Education

Bachelor's degree, Computer Engineering, Annamalai university

Class 10, dav public school

[View the original profile](https://tal.club/meet/raju-9)

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