Headline

Director / Head of PlatformOps | Engineering Manager | Cloud & IT Infrastructure Leader | AWS Solutions Architect | DevOps, SRE, Security, FinOps | Building Scalable, Compliant Platforms | ex-TCS | ex-Mphasis | ex-IISc

About

I’m an Engineering Manager – Platform Operations with deep experience leading cloud, infrastructure, and platform engineering teams to deliver highly available, secure, and scalable systems for enterprise environments. I specialize in Platform Operations, Cloud Operations, SRE, and DevOps, ensuring production platforms meet stringent requirements for availability, performance, security, compliance, and cost efficiency. My work enables product and engineering teams to move faster while maintaining operational stability and governance. I’ve led and scaled cross-functional teams across CloudOps, DevOps, SRE, Command Center (NOC), Security Operations, and Database Operations, aligning day-to-day execution with long-term technology and business strategy. I actively apply ITIL, SRE, and operational best practices across incident management, problem management, change management, and service reliability. My background spans public cloud (AWS, Azure), hybrid, and on-prem infrastructure, with strong hands-on exposure to Infrastructure as Code (Terraform/CDK), CI/CD pipelines, automation, observability, and monitoring. I’ve driven initiatives around cloud cost optimization (FinOps), capacity planning, governance, and standardization. Security and compliance are integral to my leadership approach. I’ve supported and driven readiness for ISO 27001, SOC 2, internal audits, vulnerability management, and security hardening, partnering closely with security, risk, and compliance teams. As a people leader, I focus on team growth, mentoring, performance management, and building ownership-driven cultures. I work closely with product, engineering, finance, and executive leadership to translate technical decisions into business outcomes, risk reduction, and measurable value. I thrive in environments where platform reliability, operational maturity, and scale are critical to business success. Keywords & Core Expertise Engineering Manager · Platform Operations · Platform Engineering · Cloud Operations · DevOps · SRE · Infrastructure Management · AWS · Azure · Hybrid Cloud · On-Prem Infrastructure · ITIL · Incident Management · Change Management · Problem Management · CI/CD · Terraform · Infrastructure as Code · Observability · Monitoring · Security Operations · ISO 27001 · SOC 2 · FinOps · Cost Optimization · Governance · Reliability Engineering · Team Leadership

Location

Pune Division

AI stack

antigravity

cursor

github copilot

Firecrawl

FLUX

Softr AI

Work experience

Cloud Delivery Head at Orient Technologies Limited, Apr 2026 - Present · 7 mos, Mumbai, Maharashtra, India

Engineering Manager - Platform-ops at Binary Semantics Ltd., Sep 2025 - Apr 2026 · 8 mos, Gurugram, Haryana, India, Platform & Business Transformation Own end-to-end Platform Operations strategy, supporting large-scale, regulated enterprise systems. Led migration of legacy monolithic applications to microservices architectures, improving scalability, release velocity, and fault isolation. Compliance & Governance (SOC 2, DPDPA, ISMS) Implemented SOC 2 Type II controls across Cloud & Infrastructure: IAM least privilege, MFA, segregation of duties Centralized logging, audit trails, change traceability via IaC Designed DPDPA-aligned data protection architecture: Encryption at rest and in transit (KMS, TLS) Secure data access, retention, and auditability Strengthened ISMS (ISO 27001) controls: Incident response playbooks Backup, DR, and business continuity testing Partnered with Security, GRC, Legal, and Audit teams to close audit findings and ensure continuous compliance. Azure DevOps, Automation & CI/CD Standardized Azure DevOps for: Sprint planning, backlog grooming, and delivery tracking CI/CD pipelines for infrastructure and application workloads Introduced Terraform-based IaC, improving audit readiness and deployment consistency. Reduced MTTR via automated remediation, runbooks, and self-healing workflows. Managed Services → In-House Transformation Led transition from Managed Service Provider (MSP) to fully in-house Cloud & DevOps operations. Designed upskilling roadmap to convert traditional infrastructure engineers into modern CloudOps & DevOps engineers. Introduced KodeKloud subscriptions, hands-on labs, and mentoring programs to accelerate skills transformation. Built ownership culture, reducing vendor dependency and long-term operational costs. People & Cross-Functional Leadership Built and scaled teams across: CloudOps, DevOps, SRE, Command Center, Security, Databases Mentored senior engineers into tech leads and managers. Worked closely with Product, Engineering, Finance, and Leadership to align platform decisions with business outcomes.

Engineering Manager at Entrata India, Mar 2024 - Sep 2025 · 1 yr 7 mos, Pune District, Maharashtra, India, • Spearheading Cloud Operations (L1) and Global IT Command Center, ensuring 24x7 uptime, rapid incident resolution, and proactive system health monitoring (Obeservability). • Architecting and deploying cloud-native solutions on AWS using Terraform, & HCP. • Managing ECS Fargate clusters, microservices, and Kubernetes deployments for containerized applications. • Leading incident response frameworks, driving MTTR reduction through well-defined RCA processes and automation. • Creating and maintaining dashboards in Grafana, configuring alerts, and managing Zabbix for on-prem monitoring. • Handling queue consumers, RabbitMQ, and troubleshooting application-specific issues at the infrastructure level. • Acting as the SPOC for senior management and directors, managing team scope, performance evaluations, and contracts.

Principal Infrastructure Engineer at Mphasis, May 2023 - Mar 2024 · 11 mos, Pune District, Maharashtra, India, Directed TechOps initiatives, emphasizing cloud architecture design, infrastructure automation, real-time monitoring, and IT modernization strategies. • Designed and maintained CI/CD workflows using GitHub Actions, seamlessly integrating SonarQube for continuous code analysis and enabling automated application deployments. • Served as the Subject Matter Expert (SME) for Windows Server, VMware, and Nutanix, overseeing the health and scalability of complex enterprise clusters to ensure consistent high availability. • Orchestrated the end-to-end implementation of AWS Control Tower, including enforcement of IAM policies and establishment of cloud governance best practices. • Played a key role in setting up a Centralized Command Center, deploying advanced monitoring systems such as Grafana, Zabbix, and New Relic for proactive infrastructure insights. • Led efforts in vulnerability management, disaster recovery planning, and the automation of repetitive operational tasks through scripting with PowerShell, VBScript, and Terraform.

Engineering Manager at Entrata India, Jul 2022 - Apr 2023 · 10 mos, Pune District, Maharashtra, India

Principle Infrastructure Engineer at Mphasis Ltd, Apr 2019 - Jul 2022 · 3 y 3 mo, Pune

Education

Diploma in Computer Technology, Computer/Information Technology Administration and Management, Nanjappa Institute of Technology

High School, Kendriya Vidyalaya, Ordianace Factory, Chandrapur

Public links

github: https://github.com/rajmohanb82