---
title: "RAJKUMAR VARMA - Customer Service Officer in Kalyan | Tal"
description: "Meet RAJKUMAR VARMA, Customer Service Officer at Lester Infoservices. based in Kalyan."
image: "https://tal.club/meet/rajkumar-2/share-image"
---

# RAJKUMAR VARMA on Tal

## Headline

Customer Service Officer at Lester Infoservices\.

## About

Dedicated Customer Service Professional with 7\+ years of experience in customer support, sales operations, and technical troubleshooting across BPO and IT\-enabled services\. Skilled in CRM systems, issue resolution, outbound sales, and backend operations\. Known for achieving high customer satisfaction, strong communication, and a proactive problem\-solving approach\. Passionate about improving processes, delivering results, and supporting business growth\.

## Location

Kalyan

## Work experience

Customer Service Officer at Lester Infoservices\.

Customer Support Officer at Lester Infoservices\., Mar 2019 \- Present · 7 yrs 4 mos, Manage outbound calls to promote products and support customer retention\. Conduct backend quality checks ensuring data accuracy and compliance\. Resolve escalations efficiently, achieving a 98% first\-contact resolution rate\. Collaborate with team leads to identify process gaps and recommend improvements\. Consistently exceed daily productivity and quality KPIs\.

Sales Engineer at Cloudstrats Technology Pvt\. Ltd\., Oct 2014 \- Apr 2015 · 7 mos, Delivered technical support for hardware and software\-related issues\. Supported sales activities and provided product demonstrations\. Assisted customers in selecting the best IT solutions, contributing to a 15% sales growth\.

Customer Support Executive at Reliance BPO Pvt\. Ltd\., Jan 2012 \- Apr 2012 · 4 mos, Handled inbound and outbound customer calls for telecom services\. Achieved top 10% sales performance ranking through upselling and cross\-selling\. Ensured high customer satisfaction through clear communication and problem resolution\.

## Education

Bachelor of Commerce, Mumbai university

Diploma in Computer Hardware, ITSource Technologies Limited

[View the original profile](https://tal.club/meet/rajkumar-2)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/rajkumar-2#person",
      "name": "RAJKUMAR VARMA",
      "url": "https://tal.club/meet/rajkumar-2",
      "image": "https://tal.club/meet/rajkumar-2/profile-photo.jpg",
      "description": "Meet RAJKUMAR VARMA, Customer Service Officer at Lester Infoservices. based in Kalyan.",
      "jobTitle": "Customer Service Officer",
      "worksFor": {
        "@type": "Organization",
        "name": "Lester Infoservices."
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Customer Service Officer"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Kalyan"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Mumbai university"
        },
        {
          "@type": "EducationalOrganization",
          "name": "ITSource Technologies Limited"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/rajkumar-2#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/rajkumar-2#webpage",
      "url": "https://tal.club/meet/rajkumar-2",
      "name": "RAJKUMAR VARMA on Tal",
      "description": "Meet RAJKUMAR VARMA, Customer Service Officer at Lester Infoservices. based in Kalyan.",
      "dateModified": "2026-07-18T17:25:19.728Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/rajkumar-2#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/rajkumar-2/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/rajkumar-2/profile-photo.jpg",
        "caption": "RAJKUMAR VARMA profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```