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Rajika Singh

Product Manager | Building Data Platforms | NMIMS Co’ 23

Bengaluru

6+ years of work experience

Guidewire Software
Sep 20251 yrPresent

Bengaluru, Karnataka, India

1. Contributing as a Platform Product Manager for the cloud infrastructure strategy for Guidewire Data Platform (GDP), the P&C industry's first petabyte scale, cloud native data solution. 2. Enabling the company's "closed loop analytics" vision by building the infrastructure backbone that transforms raw InsuranceSuite data into real time insights for downstream consumption. 3. Championing the transition to self-service infrastructure, reducing customer "time to insight" from days to minutes by automating the provisioning of data resources. 4.Collaborating with engineering and cross functional teams to deliver a resilient, compliant "Big Data" foundation required for next gen AI/ML applications.
Jio Platforms Limited (JPL)
Aug 20232 yrs 2 mosSep 2025

Navi Mumbai, Maharashtra, India

Led development of an internal SaaS suite powering customer service workflows, field operations, and CXO reporting across Jio Fiber. Defined the multi-persona product strategy spanning 3 distinct user roles (Care Agents, Field Engineers, CXOs), aligning features with domain needs and operational KPIs. Partnered with data engineering to build a proactive SR (Service Request) system powered by materialized views and real-time pipeline analytics. Owned Airfiber telemetry integration, optimizing alarm-to-resolution workflows and improving issue triage speed by 40%. Launched the initial version of an ML-based Expected Time to Resolution (ETR) model to prioritize support tickets, improving SLA adherence. Applied Acceptance Test Driven Development (ATDD) to author user-centric test scenarios in Gherkin syntax, streamlining QA handoffs. Drove internal cloud migration efforts—integrating Azure AKS and HDInsight to reduce infra overhead and enable auto-scaling.
Tiger Analytics
Apr 20223 mosJun 2022

Conducted a thorough market research about the different industrial IOT sensors, gateways and platforms to develop a scalable and end to end solution for discrete manufacturers. Created technology stack needed for a complete Industrial IOT solution and did a comparative study of the company's current technical capabilities with those of the market leaders. Explored partnership opportunities with the niche market players. Developed Machine Learning models from the data collected through IOT sensors for effective predictive maintenance.
Schneider Electric
Apr 20213 mosJun 2021

Bengaluru, Karnataka, India

Owned product lifecycle for internal procurement systems supporting sustainable sourcing and circular development initiatives. Delivered enhancements to Schneider’s B2B SaaS procurement engine used by multiple global business units. Embedded non-AI rules-based automation into approval workflows, reducing manual interventions by 35%. Championed predictive demand planning in partnership with data science teams, integrating forecasts into ordering pipelines. Facilitated stakeholder alignment across India, France, and the US for roadmap planning, feature rollout, and compliance reviews. Impact: Drove 20% reduction in procurement lead times by automating multi-level approval flows. Recognized in global innovation challenge for driving ESG-aligned procurement solutions.
Schneider Electric
Jul 20182 yrs 10 mosApr 2021

Bangalore

1. Handling Change of Supplier projects for Wiring Harnesses and connectors. 2. Managing Sourcing activities for Fans, Fuses, Relays, Circuit Breaker and Battery commodities.

Rajika’s AI Stack

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Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

20212 yrs2023
Banasthali Vidyapith

Bachelor of Technology, Electrical and Electronics Engineering

Banasthali Vidyapith

20144 yrs2018

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Headline

Product Manager | Building Data Platforms | NMIMS Co’ 23

About

Seasoned Product Manager with 6+ years of experience leading the development of internal B2B SaaS platforms across telecom and supply chain tech. Demonstrated success in building scalable, data intensive systems from the ground up driving measurable outcomes in service automation, customer experience, and operational efficiency. Adept at connecting user needs with technical execution across cloud-native ecosystems, machine learning, and data platforms. Known for hands on execution, systems thinking, and cross functional leadership in high velocity environments.

Location

Bengaluru

AI stack

lovable

notebooklm

replit

claudecode

githubcopilot

Work experience

Product Manager at Guidewire Software, Sep 2025 - Present · 1 yr, Bengaluru, Karnataka, India, 1. Contributing as a Platform Product Manager for the cloud infrastructure strategy for Guidewire Data Platform (GDP), the P&C industry's first petabyte scale, cloud native data solution. 2. Enabling the company's "closed loop analytics" vision by building the infrastructure backbone that transforms raw InsuranceSuite data into real time insights for downstream consumption. 3. Championing the transition to self-service infrastructure, reducing customer "time to insight" from days to minutes by automating the provisioning of data resources. 4.Collaborating with engineering and cross functional teams to deliver a resilient, compliant "Big Data" foundation required for next gen AI/ML applications.

Product Manager at Jio Platforms Limited (JPL), Aug 2023 - Sep 2025 · 2 yrs 2 mos, Navi Mumbai, Maharashtra, India, Led development of an internal SaaS suite powering customer service workflows, field operations, and CXO reporting across Jio Fiber. Defined the multi-persona product strategy spanning 3 distinct user roles (Care Agents, Field Engineers, CXOs), aligning features with domain needs and operational KPIs. Partnered with data engineering to build a proactive SR (Service Request) system powered by materialized views and real-time pipeline analytics. Owned Airfiber telemetry integration, optimizing alarm-to-resolution workflows and improving issue triage speed by 40%. Launched the initial version of an ML-based Expected Time to Resolution (ETR) model to prioritize support tickets, improving SLA adherence. Applied Acceptance Test Driven Development (ATDD) to author user-centric test scenarios in Gherkin syntax, streamlining QA handoffs. Drove internal cloud migration efforts—integrating Azure AKS and HDInsight to reduce infra overhead and enable auto-scaling.

Summer Intern at Tiger Analytics, Apr 2022 - Jun 2022 · 3 mos, Conducted a thorough market research about the different industrial IOT sensors, gateways and platforms to develop a scalable and end to end solution for discrete manufacturers. Created technology stack needed for a complete Industrial IOT solution and did a comparative study of the company's current technical capabilities with those of the market leaders. Explored partnership opportunities with the niche market players. Developed Machine Learning models from the data collected through IOT sensors for effective predictive maintenance.

Manager Procurement at Schneider Electric, Apr 2021 - Jun 2021 · 3 mos, Bengaluru, Karnataka, India, Owned product lifecycle for internal procurement systems supporting sustainable sourcing and circular development initiatives. Delivered enhancements to Schneider’s B2B SaaS procurement engine used by multiple global business units. Embedded non-AI rules-based automation into approval workflows, reducing manual interventions by 35%. Championed predictive demand planning in partnership with data science teams, integrating forecasts into ordering pipelines. Facilitated stakeholder alignment across India, France, and the US for roadmap planning, feature rollout, and compliance reviews. Impact: Drove 20% reduction in procurement lead times by automating multi-level approval flows. Recognized in global innovation challenge for driving ESG-aligned procurement solutions.

Deputy Manager Procurement at Schneider Electric, Jul 2018 - Apr 2021 · 2 yrs 10 mos, Bangalore, 1. Handling Change of Supplier projects for Wiring Harnesses and connectors. 2. Managing Sourcing activities for Fans, Fuses, Relays, Circuit Breaker and Battery commodities.

Education

Master of Business Administration - MBA, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bachelor of Technology, Electrical and Electronics Engineering, Banasthali Vidyapith