Headline

Senior Product Manager – Health Tech | 18 Yrs in Product, Program & Project Leadership | Led 70+ Member Teams & Multi-Million $ Portfolios | US • UK • India

About

I build healthcare technology products that ship on time, at scale, and with the user at the center. My path to product is unconventional, and it’s my biggest advantage. Before moving into product management, I spent 13 years leading complex programs and projects for global clients including eBay, managing cross-functional teams of 70+ members across the US, UK, and India. I’ve seen what kills products after the roadmap is written: misaligned stakeholders, broken delivery pipelines, and teams pulling in different directions. As a product manager, I design around those failure points from day one. My focus areas: - Product strategy & roadmapping - Stakeholder alignment at scale - Global execution

Location

Mumbai

AI stack

antigravity

codex

Work experience

Senior Product Manager at Reliable Group, Jun 2026 - Present · 3 mos, Mumbai, Maharashtra, India

Project Manager at Reliable Group, Oct 2024 - May 2026 · 1 yr 8 mos, Pune District, Maharashtra, India

Product Manager / Program Manager at Merkle, Aug 2019 - Dec 2023 · 4 yrs 5 mos, San Jose, California, United States, Merkle is a leading analytics and technology services company; it offers customer-centric approach to deliver impactful business results for large corporations by leveraging data, technology, and expertise. I was promoted to manage a complex technical operation for a major client (eBay), led product delivery from concept to launch. ● Promoted to manage a complex technical operation for a major client (eBay); led more than 5 product deliveries from concept to launch ● Co-led successful launch of condition grading experience for trading card categories, improving user experience (UX) and reducing Significantly Not As Described (SNAD) rate by 2% ● Developed new QA automations, resulting in 36% improvement in metadata quality, saving 200 man-days and significantly boosting efficiency during category rollouts ● Led an offshore team of 60+ specialists to deliver 2 major category rollouts, project valued over $1.5 million ● Developed a user-friendly, self-service report generation tool, reducing engineering requests by 100%, democratising data access and empowering teams with independent insights ● Administered Agile methodologies within a 15-member team by optimising workflows and driving continuous enhancements through collaborative Sprint practices

Program Manager at Ugam, Aug 2018 - Aug 2019 · 1 yr 1 mo, San Jose, California, United States, Program Manager Ugam is a leading analytics and technology services company; it offers customer-centric approach to deliver impactful business results for large corporations by leveraging data, technology, and expertise. I was promoted to manage all aspects of a high profile and specialised end-to-end (E2E) project (luxury handbag authentication), including budget forecasting, troubleshooting, and inventory management. ● Promoted to oversee a high-profile and specialised end-to-end (E2E) project focused on luxury handbag authentication, valued at over $5 million. Responsibilities included maintaining P&L statements, budget forecasting, troubleshooting and inventory management ● Monitored systems, analysed customer feedback and comments from messaging platform, and improved system performance by 10% through minimising delays in acquiring authentication ● Engaged with senior client (eBay) stakeholders, including Marketing, Finance, Global Customer Experience, Analytics and Technology and Authenticator Vendors, to capture and resolve issues ● Provided key input to ensure the success of a sneaker authentication pilot project. This included verification of 100K live listings, followed by a multi-point product authenticity inspection, covering aspects such as structure, materials, tags and logos ● Onboarded approximately 50 sellers within the US region across luxury handbags, watches and trading card categories. Conducted thorough performance analysis of high-profile sellers in these areas, playing a critical role in determining eligibility for eBay's whitelist program

Lead Analyst / Program Manager at Ugam, Apr 2017 - Jul 2018 · 1 yr 4 mos, Mumbai, Maharashtra, India, Ugam is a leading analytics and technology services company; it offers customer-centric approach to deliver impactful business results for large corporations by leveraging data, technology, and expertise. I was promoted to appraise software tools and techniques deployed by client’s (eBay) product development team to resolve escalated problems, and improved KPI for efficiency and quality ~20%. ● Promoted to appraise software tools and techniques deployed by client’s (eBay) product development team to resolve escalated problems, improving efficiency and quality by 20% ● Provided key input to client’s Israel’s product development team to facilitate building a pioneering method to structure data through classification (Taxonomy Management System) and enable intelligent search facilities

Senior Business Analyst at Ugam, Apr 2016 - Mar 2017 · 1 yr, London Area, United Kingdom, Ugam is a leading analytics and technology services company; it offers customer-centric approach to deliver impactful business results for large corporations by leveraging data, technology, and expertise. I was promoted to manage E2E product lifecycle for client (eBay) from product idealisation to product realisation and the delivery to consumers. ● Promoted to manage E2E product lifecycle for client (eBay) from product idealisation to product realisation and delivery ● Analysed requirements and presented recommendations to client’s Product Director to gain ‘buy in’, developed software tools, demonstration materials and delivered finished product to end user

Service and Sales Support at Even Systems, Jul 2010 - Aug 2011 · 1 yr 2 mos, Mumbai Metropolitan Region

Analyst at eClerx, Feb 2008 - Jul 2010 · 2 yrs 6 mos, Mumbai Metropolitan Region

Education

Bachelor of Science (B.Sc.), Physics and Computer Science, University of Mumbai