EM at Uber

Bangalore Urban, Karnataka, India

Noida, Uttar Pradesh, India


Greater Bengaluru Area
Bangalore
Bangalore

Greater Bengaluru Area






Bachelor of Technology (B.Tech.), Computer Science
NIT ALLAHABAD
ROCKWOOL CAMPUS
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Engineering Manager at Uber, Nov 2024 - Present · 1 yr 11 mos, Bangalore Urban, Karnataka, India
Director of Engineering at PW (PhysicsWallah), Jun 2023 - Sep 2024 · 1 yr 4 mos, Noida, Uttar Pradesh, India, - Responsible for leading two teams, Revenue & Growth and Store (Physics Wallah E-commerce vertical), with a total of 35 engineers, including 2 EMs. - Separated critical microservices (Scheduling, Batch, Order) by migrating ~500 APIs, enhancing availability, resolving attribution issues, shifting price calculations from front-end to back-end, and isolating the order database for improved security. - Established an E-commerce SaaS platform powering PhysicsWallah and other clients (Xylem, Utkarsh), significantly reducing development time.
Director Of Engineering at Urban Company, Dec 2019 - May 2023 · 3 yrs 6 mos, Fulfilment (Capacity and MatchMaking) - Scaled the platform to other countries - UAE, Australia, Singapore and US. - Reduced No Response from 5% to <2%, peak Request loss from 25% to <10% and Manual Ops from 8% to 0. - Scaled the team from 6 to 20+ engineers. - Ideated and built Hubs 2.0 - Automated hyperlocal locality identification using Grid System and Uber H3 library. Reduced average distance traveled by partners by 5-11% and saved 4-5 hrs every week for category managers. - Built Flexible Slots for Customers using Bin Packing Algorithm and Branch and Bound Algorithm for partner fill rate optimization. Increased fill rate by 10-15% in AUS and 6% in the US through flexible slots for customer delivery. Delivery - Introduced multiple safety features to handle COVID safety guidelines - Improve Service Delivery % from 76% to 85% - Introduced Track my partner feature, moved to open source solution (OSRM, OSM) and saved 6000$ per month spent on google map and apis. Help Center - Saved ₹80 Cr per year on the CX Support System and reduced operational costs using Agent Chat Support System and Self-serve flows. - Scaled the team from 4 to 8 engineers including an EM hire.
Engineering Manager at Urban Company, Aug 2015 - Dec 2019 · 4 yrs 5 mos, Fulfilment Platform (Node js, MongoDB, Redis, Gitlab): - Conceptualized, designed and led the implementation of Fulfilment Platform. - Identified key services, states and architected the flow. - Built a form and App freeze system for better tracking of customer deliverables. UrbanCompany Dubai launch (Node js, Python, MongoDB, Mysql) - Led a team of Backend developers, customer and professional app/web/QA to support Internationalization on UrbanCompany platform. - Split the project into 4 intermediate releases - user login, request creation, request flow and payment. - Directly responsible to CXO and VP's for the project deliverable. - Delivered the project in half the time (1.5 months). - Received the “Best Performer Award” Open-RPC-Framework (Node js, Swagger, Docker, AWS ECS, Jenkins, Script) - Internal UrbanCompany framework for Microservices. - Conceptualized, designed and single-handedly build the 'open-rpc-framework' for UrbanCompany. - Built in support for service discovery, NewRelic, session tracking, swagger for contract validation, logger integration with ELK system, slack alert for critical apis. - Written a single deployment strategy to launch the services on docker containers. - Setup the Amazon ECS production, staging and development environment. - Launched 8 microservices over it. Other Product / Infra project - Managed following projects in UrbanCompany - Subscription, Referral, re-architecture of professional project listing. - Design and architected Event Driven Architecture using Kinesis/Lambda for faster data/event propagation between Microservices. - Setup reliable deployment for Backend server (using AWS Codedeploy), Web server (using Varnish) - UrbanCompany unit testing framework using Mocha, Sinon, Istanbul.
Software Engineer 3 at Vizury Interactive, Jan 2015 - Jul 2015 · 7 mos, Greater Bengaluru Area, Personalize Email Marketing - Architected and implemented personalize email marketing channel in Vizury DMP using Amazon SES. Facebook DPA Integration - Integration Facebook DPA (Dynamic Product Ads) feature with Vizury DMP Platform.
Software Engineer 2 at Vizury Interactive, Jan 2012 - Dec 2014 · 3 yrs, Bangalore, China Infra Setup - Setup RTB infra in AWS China which involved setting up of VPC, roles, security group and autoscaling. Real Time Bidding (RTB) - Migrated the RTB (Real Time Bidding) code base from PHP to Java, which improved QPS by 200% (700 to 2500 qps). - Lead a team of 3 developers.
Software Engineer 1 at Vizury Interactive, Mar 2011 - Dec 2012 · 1 yr 10 mos, Bangalore, Analytics Platform - Implemented various reports on Hadoop and Pig to analyze campaign performance.
Software Engineer 1 at OnMobile Global Limited, Jul 2010 - Mar 2011 · 9 mos, Greater Bengaluru Area, Bulk Processing Engine - Analyze data coming from various sources in different format (XML, excel), generating report and storing them in DB. - Created a frontend UI to expose the data to various users based on the permissions.
Bachelor of Technology (B.Tech.), Computer Science, NIT ALLAHABAD
ROCKWOOL CAMPUS