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Rajesh Hegde

SW Product Engineering/Delivery Management Leader & Product Management  |  Enterprise SaaS, Digital Healthcare, Identity and Access Management  |  Agentic AI

Greater Bengaluru Area

9+ years of work experience

Career Break
Mar 20267 mosPresent

Personal Priorities Professional Reskilling
Extrieve
Aug 20241 yr 5 mosDec 2025

Bengaluru

- Worked with leadership team (CEO, CTO and Delivery Lead) on product strategy, roadmap and engineering roadmap for a brand new product platform with Business Process Workflow Automation and Intelligent Document Processing functionality - Created product research and market research for Business Process Work Flow Automation product for different industry segments which helped to build product/platform strategy - Led delivery of AI-Agent powered Student Onboarding Process Workflow solution using Intelligent document processing integrated with Salesforce CRM platform - Helped improve Agile execution and QA practices - Supported customer solutioning, demos and early engagements
Welldoc
Dec 20236 mosMay 2024

Bengaluru

Led a 60+ engineer team delivering customised Digital Healthcare SaaS builds (iOS/Android and .NET/C# on Azure) for pharma and insurance clients in the US. • Managed delivery across multiple client release tracks in parallel, keeping timelines and quality on track. • Built a new 20-person team in 8 to 12 weeks to deliver a digital stethoscope integration — shipped on time, clean launch. • Improved sprint execution across engineering teams, which increased throughput and reduced delays. • Ran Agile Scrum training with L&D across all teams, then worked with teams to put it into practice. • Handled performance reviews, goal setting, and retention conversations for the full 60+ person organization. • Was the main engineering contact for US pharma and insurance clients — kept them updated on progress and technical decisions.
NSplus Technology Private Limited
Mar 20176 yrs 7 mosSep 2023

Bangalore

Built a software engineering and delivery business unit from zero — grew it to 50+ engineers over six years, serving US and India based product companies. • Set up a full OPD centre for a US-based security products company — built the team from scratch to 30+ engineers covering development, QA, DevOps, and architecture. • Delivered multiple releases of large Identity and Access Management and Biometric Identity platforms for this customer over several years. • Built a second team of 20+ engineers for a US-based cloud billing platform — delivered multiple product releases from that team. • Led smaller teams for customers in EdTech and Business Process Automation — handled requirements, delivery, QA strategy, and customer communication end to end. • Set up a QA Centre of Excellence with test automation across functional, API, and unit testing layers, integrated into CI/CD pipelines. • Created a PMO function from scratch — delivery processes, project managers, and an RFI/RFP capability that helped win new clients. • Worked on pre-sales and account growth — pitches, proposals, and expanding existing accounts. • Kept attrition low across the team through structured onboarding, regular career conversations, and team stability practices. Key projects: • Biometric ID based criminal identification and verification system for a Middle East government agency • Next-generation biometric border control application • Multifactor authentication suite covering OTP, biometric, face ID, and smart card • Biometric enrolment and mobile device management platform • Cloud-based revenue management platform with full GUI and API test automation
I.AM+
Jan 20161 yrDec 2016

Bangalore

Led the India engineering center (40+ engineers) for a smart watch and connected device platform. • Worked with the global PMO and product teams across India, Singapore, the US, and Israel on planning, releases, and cross-team coordination. • Delivered multiple platform releases to telecom operators in the US and Europe for field trials. • Drove Agile adoption and release planning across the distributed team.

Rajesh’s AI Stack

claude
claude

Education

Institute of Product Leadership

Executive MBA, In Product Leadership

Institute of Product Leadership

B.E, Electronics and Communication

University BDT College of Engineering, Davanagere (Kuvempu University Shimoga), Karnataka

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Headline

SW Product Engineering/Delivery Management Leader & Product Management | Enterprise SaaS, Digital Healthcare, Identity and Access Management | Agentic AI

About

I lead software engineering and delivery teams — and have done so across both outsourced product development companies and in-house product companies. That mix has been useful. Working in OPD organizations taught me delivery discipline — you are accountable to external clients, timelines are real, and client satisfaction directly affects the business. Working inside product companies taught me longer-term thinking — roadmaps, platform decisions, and building something the team will maintain for years. Over the years I have built engineering teams from scratch several times — growing them from a handful of people to 50+ engineers. I have managed engineering managers, set up PMO functions, built QA centers of excellence, and worked directly with enterprise clients in the US, Europe, and Asia-Pacific. My work sits at the intersection of engineering, delivery, and people leadership. I care about shipping good software on time, but I also care about how the team works — clarity of ownership, honest conversations, and building an environment where engineers can do their best work. Recently, I have focused on Business Process Workflow Automation — I have been involved in building platforms/solutions in this space and working with teams on AI-powered workflow and document processing solutions. I hold an Executive MBA in Product Leadership from the Institute of Product Leadership, which gave me a structured way to think about product strategy and road mapping — something I now apply alongside engineering execution in every role. Areas I have worked in: • Business Process Workflow Automation and using Agentic AI to building solutions in this space • Digital Healthcare — SaaS platforms for pharma and insurance • Identity and Access Management, Biometric Identity, Mobile Device Management • Field Service Management — Salesforce-based enterprise platforms • EdTech — school and campus management products • Smart devices based on Mobile OS platforms (like iOS, Android, NokiaS60) and embedded systems software Open to: Senior Delivery Manager/Senior Engineering Manager, Engineering Director, Delivery Head, and Delivery Director — in product companies, GCCs, or OPD organizations.

Location

Greater Bengaluru Area

AI stack

claude

Work experience

Health and well-being at Career Break, Mar 2026 - Present · 7 mos, Personal Priorities Professional Reskilling

Head of Solutions and Consulting at Extrieve, Aug 2024 - Dec 2025 · 1 yr 5 mos, Bengaluru, - Worked with leadership team (CEO, CTO and Delivery Lead) on product strategy, roadmap and engineering roadmap for a brand new product platform with Business Process Workflow Automation and Intelligent Document Processing functionality - Created product research and market research for Business Process Work Flow Automation product for different industry segments which helped to build product/platform strategy - Led delivery of AI-Agent powered Student Onboarding Process Workflow solution using Intelligent document processing integrated with Salesforce CRM platform - Helped improve Agile execution and QA practices - Supported customer solutioning, demos and early engagements

Director of Engineering at Welldoc, Dec 2023 - May 2024 · 6 mos, Bengaluru, Led a 60+ engineer team delivering customised Digital Healthcare SaaS builds (iOS/Android and .NET/C# on Azure) for pharma and insurance clients in the US. • Managed delivery across multiple client release tracks in parallel, keeping timelines and quality on track. • Built a new 20-person team in 8 to 12 weeks to deliver a digital stethoscope integration — shipped on time, clean launch. • Improved sprint execution across engineering teams, which increased throughput and reduced delays. • Ran Agile Scrum training with L&D across all teams, then worked with teams to put it into practice. • Handled performance reviews, goal setting, and retention conversations for the full 60+ person organization. • Was the main engineering contact for US pharma and insurance clients — kept them updated on progress and technical decisions.

Business Unit Head (Senior Director Enginnering - SW Delivery) at NSplus Technology Private Limited, Mar 2017 - Sep 2023 · 6 yrs 7 mos, Bangalore, Built a software engineering and delivery business unit from zero — grew it to 50+ engineers over six years, serving US and India based product companies. • Set up a full OPD centre for a US-based security products company — built the team from scratch to 30+ engineers covering development, QA, DevOps, and architecture. • Delivered multiple releases of large Identity and Access Management and Biometric Identity platforms for this customer over several years. • Built a second team of 20+ engineers for a US-based cloud billing platform — delivered multiple product releases from that team. • Led smaller teams for customers in EdTech and Business Process Automation — handled requirements, delivery, QA strategy, and customer communication end to end. • Set up a QA Centre of Excellence with test automation across functional, API, and unit testing layers, integrated into CI/CD pipelines. • Created a PMO function from scratch — delivery processes, project managers, and an RFI/RFP capability that helped win new clients. • Worked on pre-sales and account growth — pitches, proposals, and expanding existing accounts. • Kept attrition low across the team through structured onboarding, regular career conversations, and team stability practices. Key projects: • Biometric ID based criminal identification and verification system for a Middle East government agency • Next-generation biometric border control application • Multifactor authentication suite covering OTP, biometric, face ID, and smart card • Biometric enrolment and mobile device management platform • Cloud-based revenue management platform with full GUI and API test automation

Software Program Manager at I.AM+, Jan 2016 - Dec 2016 · 1 yr, Bangalore, Led the India engineering center (40+ engineers) for a smart watch and connected device platform. • Worked with the global PMO and product teams across India, Singapore, the US, and Israel on planning, releases, and cross-team coordination. • Delivered multiple platform releases to telecom operators in the US and Europe for field trials. • Drove Agile adoption and release planning across the distributed team.

Education

Executive MBA, In Product Leadership, Institute of Product Leadership

B.E, Electronics and Communication, University BDT College of Engineering, Davanagere (Kuvempu University Shimoga), Karnataka