Headline

Capital Markets. GCC Advisory, Consulting, set up. Investment Banking. Private Banking. Investment Advisory. Sourcing & Procurement. Accounts Payable. Integrated Tech & Ops (iTOPS).

About

High Impact Delivery Leader and Domain Expert in Corporate Actions, Cash Equities, Private Banking and Enterprise Business Services. Proven Track Record in planning and execution of complex, multi-Geography Client engagements in Capital Markets, Investment Banking, Procurement Ops, Accounts Payable, HR Ops and Service Desk (Data). Trusted Advisor to Senior Leadership of GCC's of Top Global Investment Banks in India, for execution of Super critical, high risk and Super sensitive Remediation Projects. Established expertise in Service Delivery, Operations, People, Process and Technology management. Ninja in efficient Margin management, Transformation and Business Value Add. Consistently high Customer Satisfaction and Employee Satisfaction ratings. Keen follower of emerging trends and Best practices in Global Immigration policies and processes, Retirement Planning and Investment Management strategies.

Location

Greater Bengaluru Area

Work experience

Services Head - Client Operations at Infosys BPM, Aug 2009 - Present · 16 yrs 9 mos, Bengaluru, Karnataka, India

Senior Lead - Client Operations & Services at Infosys BPM, Jan 2019 - Mar 2022 · 3 yrs 3 mos, Bengaluru Area, India

Senior Lead - Client Operations & Services at Infosys BPM, Aug 2009 - Mar 2022 · 12 yrs 8 mos, Bengaluru, Karnataka, India, Delivery Head and Relationship owner for Strategic Projects Division-BPO

Senior Principal - Capital Markets Operations at iGATE GLOBAL SOLUTIONS LTD, Mar 2005 - Apr 2009 · 4 yrs 2 mos, Delivery Head for Capital Markets & Investment Banking Operations Vertical - Capital Markets Group, iGATE Global Solutions-BPO

Senior Manager - Corporate Actions at HCL Capital Markets & Technologies BPO, Apr 2004 - Mar 2005 · 1 yr, Senior Manager - Corporate Actions, DSL Software Ltd-BPO; managing Deutsche Bank-London & Frankfurt Teams, for Corporate Trust & Agency Services Project, business as outsourced to DSL-BPO ( now HCL Capital Markets)

Senior Manager at ICDS Securities Ltd, May 2002 - Apr 2004 · 2 yrs, Senior Management- In charge of Arbitrage Operations and Branch Expansion

Manager - Corporate Agency at MetLife India, 2001 - 2002 · 1 yr, BancAssurance and Corporate Agency Sales Management for South India.

Education

B.Com, Accounts, Economics, Business Law, University of Mumbai

Diploma in Foreign Trade, Export-Import Management, Foreign Exchange Regulations, India International Trade Centre