Rajeev Ahuja profile photo 1 on Tal

Rajeev Ahuja

Growth & Strategy

Bengaluru

9+ years of work experience

EASYECOM
Aug 20242 yrs 3 mosPresent

Bengaluru, Karnataka, India

Delhivery Limited
Aug 20231 yr 1 moAug 2024

Bengaluru, Karnataka, India

• Building and nurturing strong client relationships, retaining the business, and identifying growth opportunities. • Leading portfolio of 400+ D2C accounts in South and West India region. • Create a client success roadmap – A clear roadmap of the client’s experience across all touchpoints. i.e., Transition Plan for new onboarding, client engagement model, service precisions & SOP management, etc. • Cross-Selling and Up-selling to the client base and growing the account to achieve the targets. • Conducting business reviews with clients and focusing on service delivery experience. • Achieving client relationship targets and KPI’s. • Liaising with cross functional departments to ensure client requirements are fulfilled. • Escalating and resolving areas of concern as raised by clients. • Monitoring performance against service level agreements and flagging potential issues for timely resolution
Blowhorn
Mar 20221 yr 6 mosAug 2023

Bengaluru, Karnataka, India

• Manage and grow Enterprise division for Pan India region. • To drive, measure and effectively communicate all sales and operational metrics on both macro and micro level to ensure best services to the customers. • Grew existing customer portfolio from 108cr ARR to 192cr ARR in a span of 6 months. • Manage and grow Enterprise division for Pan India region. • To drive, measure and effectively communicate all sales and operational metrics on both macro and micro level to ensure best services to the customers. • Grew existing customer portfolio from 108cr ARR to 192cr ARR in a span of 6 months. • Customizing OMS and TMS systems as per the customer needs. • Present performance trackers to top management on weekly basis with focus on positive P&L. • Plan, strategize and implement to reduce the churn of existing customers. • Co-ordinating with IT team for development of customized solutions for the customers. • Preparing, implementing and tracking new strategies to increase sales at sales personnel, KAM and region level
DHL Express India
Apr 20192 yrs 11 mosFeb 2022

New Delhi Area, India

• Managing and driving business through COCO stores and E-comm Accounts for South, Delhi and Faridabad Location. • Conversion of qualified leads into customers (First Time Buyers) and develops and penetrates existing accounts (Retention and Development). • Ensuring Store profitability by ensuring regular revenue and controlled operational cost. • Develop overall Strategy including Sales Forecast, Expansion Planning, Operating Expense Budget and Marketing Plan in the Region. • Training front-line staff in Best-in-Class Retail provide direction and coaching to retail staff, supporting the achievement of revenue targets • Developing SME’s customer base to secure continuous business from new and existing customers. This activity is done on a regular basis through data points and retail service points.
SBI Card
Oct 20171 yr 7 mosApr 2019

Delhi

• Building and Maintain relationships with partner- Oriental bank of commerce and Bharat Petroleum corporation limited and Big Bazaar(Future Group). • Driving sales volume through a team size of 100 plus sales executives. • Ensuring end to end process from sourcing till completion of applications. • Ensure the sales process meets all the company standards and compliance. • Building strategies to ensure higher productivity to achieve targets with defined budget. • Conduct BTL activities to increase reach and visibility of the product.

Rajeev’s AI Stack

claude
claude
gemini
gemini

Education

Christ University, Bangalore

Master's degree, Sales and Marketing

Christ University, Bangalore

20122 yrs2014
Guru Gobind Singh Indraprastha University

Bachelor’s Degree, Business Administration and Management, General

Guru Gobind Singh Indraprastha University

20093 yrs2012

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Headline

Growth & Strategy

About

Accomplished professional with over 12+ years of experience specializing in sales, business development, and program management. Currently serving as Director of Business Development at EASYECOM, driving strategic initiatives and contributing to organizational growth with a focus on partner development and business planning. Adept at leveraging expertise in partner development and cross-functional strategizing to deliver impactful solutions. Passionate about fostering strong client relationships and aligning business objectives to exceed performance metrics.

Location

Bengaluru

AI stack

claude

gemini

Work experience

Director of Business Development at EASYECOM, Aug 2024 - Present · 2 yrs 3 mos, Bengaluru, Karnataka, India

Senior Manager- Regional Head at Delhivery Limited, Aug 2023 - Aug 2024 · 1 yr 1 mo, Bengaluru, Karnataka, India, • Building and nurturing strong client relationships, retaining the business, and identifying growth opportunities. • Leading portfolio of 400+ D2C accounts in South and West India region. • Create a client success roadmap – A clear roadmap of the client’s experience across all touchpoints. i.e., Transition Plan for new onboarding, client engagement model, service precisions & SOP management, etc. • Cross-Selling and Up-selling to the client base and growing the account to achieve the targets. • Conducting business reviews with clients and focusing on service delivery experience. • Achieving client relationship targets and KPI’s. • Liaising with cross functional departments to ensure client requirements are fulfilled. • Escalating and resolving areas of concern as raised by clients. • Monitoring performance against service level agreements and flagging potential issues for timely resolution

National Lead- Sales Strategy & Analytics at Blowhorn, Mar 2022 - Aug 2023 · 1 yr 6 mos, Bengaluru, Karnataka, India, • Manage and grow Enterprise division for Pan India region. • To drive, measure and effectively communicate all sales and operational metrics on both macro and micro level to ensure best services to the customers. • Grew existing customer portfolio from 108cr ARR to 192cr ARR in a span of 6 months. • Manage and grow Enterprise division for Pan India region. • To drive, measure and effectively communicate all sales and operational metrics on both macro and micro level to ensure best services to the customers. • Grew existing customer portfolio from 108cr ARR to 192cr ARR in a span of 6 months. • Customizing OMS and TMS systems as per the customer needs. • Present performance trackers to top management on weekly basis with focus on positive P&L. • Plan, strategize and implement to reduce the churn of existing customers. • Co-ordinating with IT team for development of customized solutions for the customers. • Preparing, implementing and tracking new strategies to increase sales at sales personnel, KAM and region level

Cluster Manager Retail at DHL Express India, Apr 2019 - Feb 2022 · 2 yrs 11 mos, New Delhi Area, India, • Managing and driving business through COCO stores and E-comm Accounts for South, Delhi and Faridabad Location. • Conversion of qualified leads into customers (First Time Buyers) and develops and penetrates existing accounts (Retention and Development). • Ensuring Store profitability by ensuring regular revenue and controlled operational cost. • Develop overall Strategy including Sales Forecast, Expansion Planning, Operating Expense Budget and Marketing Plan in the Region. • Training front-line staff in Best-in-Class Retail provide direction and coaching to retail staff, supporting the achievement of revenue targets • Developing SME’s customer base to secure continuous business from new and existing customers. This activity is done on a regular basis through data points and retail service points.

Area Sales Manager at SBI Card, Oct 2017 - Apr 2019 · 1 yr 7 mos, Delhi, • Building and Maintain relationships with partner- Oriental bank of commerce and Bharat Petroleum corporation limited and Big Bazaar(Future Group). • Driving sales volume through a team size of 100 plus sales executives. • Ensuring end to end process from sourcing till completion of applications. • Ensure the sales process meets all the company standards and compliance. • Building strategies to ensure higher productivity to achieve targets with defined budget. • Conduct BTL activities to increase reach and visibility of the product.

Education

Master's degree, Sales and Marketing, Christ University, Bangalore

Bachelor’s Degree, Business Administration and Management, General, Guru Gobind Singh Indraprastha University