---
title: "Rajdip Dey - Sr Technical Support in Hyderabad | Tal"
description: "Meet Rajdip Dey, Sr Technical Support at Tech Mahindra based in Hyderabad."
image: "https://tal.club/meet/rajdip-1/share-image"
---

# Rajdip Dey on Tal

## Headline

Sr Technical Support at Tech Mahindra

## Location

Hyderabad

## Work experience

Sr Technical Support at Tech Mahindra, Apr 2025 \- Present · 1 yr 3 mos, Hyderabad, Telangana, India, \-Provided technical solutions using various communication platforms\. \-Diagnosed and solved technical challenges associated with services and products\. \-Work with internal teams to address challenging technical problems\. \-Achieved performance targets consistently while maintaining quality standards\. \-Proven ability to learn quickly and adapt to new situations\.

Sr Representative Operation\(security Queue\) at Concentrix, Sep 2024 \- Mar 2025 · 7 mos, Kolkata, \-Enhanced security measures by conducting thorough searches and inspections \-Observed strict confidentiality regulations to maintain data security \-Maintained security and watched for irregular or unusual conditions to avoid security concerns or safety hazards \-Created and maintained records of security incidents and investigations \-Maintained accurate records of client interactions within CRM system for future reference\. \-Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business\.

Sr Representative Operation at Concentrix, May 2024 \- Sep 2024 · 5 mos, Kolkata, West Bengal, India, \-Provided technical solutions using various communication platforms\. \-Diagnosed and solved technical challenges associated with services and products\. \-Work with internal teams to address challenging technical problems\. \-Achieved performance targets consistently while maintaining quality standards\. \-Proven ability to learn quickly and adapt to new situations\.

Process Executive at Cognizant, Jan 2022 \- Feb 2024 · 2 yrs 2 mos, Kolkata, West Bengal, India, \-Provided technical solutions using various communication platforms\. \-Diagnosed and solved technical challenges associated with services and products\. \-Work with internal teams to address challenging technical problems\. \-Achieved performance targets consistently while maintaining quality standards\. \-Proven ability to learn quickly and adapt to new situations\.

## Education

CBSE: Commerce, B\.D\.M International

ICSE: Commerce, Lions Calcutta \(Greater\) Vidya Mandir

[View the original profile](https://tal.club/meet/rajdip-1)

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