Headline

Manager-Strategy & Digital Transformation @ Accenture S&C | Ex-Protiviti Dubai | IT Strategy • Enterprise Architecture • GenAI | SP Jain MBA | India + GCC

About

From a first-bencher average student to a strategy manager, my journey reflects discipline, curiosity, and steady growth and a lot of help from great mentors along the way. I'm currently a Technology Strategy Manager at Accenture Strategy & Consulting, working with global enterprises on IT strategy, enterprise architecture, GenAI adoption, and digital transformation programs. Before this, I spent 2 years in Dubai at Protiviti Middle East, advising UAE banks, hospitality groups, and real estate developers on operating model design and tech transformation. A few engagements I'm proud of: → Built a 3-year GenAI roadmap for HR operations at a Fortune 500 manufacturer (50K+ workforce). Identified 40+ prioritized AI use cases. Authored the data governance framework. The roadmap is now in execution. → Led an enterprise architecture assessment of 600+ applications for a global F&B major using SAP LeanIX. Designed the target architecture and a multi-year rationalization plan delivering 20-30% reduction in application & license costs (~USD 8M annual savings). → Stood up an Integration Center of Excellence; end-to-end governance, playbook, Review Boards, and Integration Academy. Drove 30%+ improvement in delivery cycle time. → At Protiviti Dubai, partnered with top-3 UAE bank on IT operating model redesign aligned to CBUAE expectations. What I bring to a team: • Strategy thinking that translates to executable roadmaps, not just slideware • Comfort working at CXO level- workshops, presentations, decisions under ambiguity • Deep tech and digital fluency- Enterprise Architecture, GenAI, Cloud Strategy, Integration • 6 geographies of client work- India, UAE, KSA, UK, Europe, Singapore • 7 industries- BFSI, F&B, Hospitality, Real Estate, Oil & Gas, Manufacturing, Mining I'm always open to interesting conversations on enterprise tech strategy, GenAI in production, transformation programs, products and SaaS. Reach out: rajat.shah1312@gmail.com

Location

Bengaluru

AI stack

claude code

claude

gemini

ChatGPT

Microsoft Copilot

Napkin AI

Work experience

Strategy Manager at Accenture Strategy & Consulting, Jun 2026 - Present · 5 mos, Karnataka, India

Strategy Consultant at Accenture Strategy & Consulting, Feb 2023 - May 2026 · 3 yrs 4 mos, India, Strategy Consultant in Accenture leading IT strategy, enterprise architecture, and GenAI transformation engagements for Fortune 500 clients across F&B, manufacturing, BFSI, hospitality, oil & gas, and real estate. Geographies served: India, UAE, KSA, UK, Europe, Singapore.

Associate Consultant- IT Strategy & Digital Transformation at Protiviti Middle East Member Firm, Mar 2021 - Jan 2023 · 1 yr 11 mos, Dubai, United Arab Emirates, Strategy and IT advisory engagements at Protiviti’s Middle East member firm, delivering transformation programs for clients across the UAE, KSA, and broader GCC. Industries: BFSI, hospitality, real estate, oil & gas. Based in Dubai for the duration of this role. ═══ SELECTED CLIENT ENGAGEMENTS ═══ -> Top-3 UAE Bank- IT Operating Model Redesign • Designed target IT operating model covering structure, processes, capabilities, and governance • Aligned recommendations to Central Bank of UAE (CBUAE) regulatory expectations • Built AS-IS vs TO-BE capability maps and tech architecture • Identified 18 transformation initiatives with prioritized 24-month execution roadmap • Presented findings to Group CIO and EXCO; secured executive sponsorship for next phase -> Leading UAE Hospitality Group- Digital Strategy • Developed digital strategy across 20+ properties spanning UAE and broader GCC • Defined guest journey transformation priorities and tech enablement plan • Conducted competitive benchmarking across regional and global hospitality leaders • Identified 12 differentiated digital propositions -> Practice Development & Business Development • Authored 10+ board-level proposals and case studies • Supported BD efforts contributing to ~AED 4M qualified pipeline • Acted as SPOC for multiple Middle East clients

Associate Software Engineer at CGI, Nov 2015 - Jan 2019 · 3 yrs 3 mos, Mumbai Area, India, Engineering and production support across payment systems for 12+ banking clients during 3+ years pre-MBA. Foundation in BFSI domain, SWIFT integration, and large-scale system upgrades. • Owned production support and incident management for payment systems across 12 banking clients; managed P1/P2 resolution within SLA (98% adherence) • Led payment system upgrades and SWIFT integration testing • Collaborated with business stakeholders for requirements gathering and functional documentation • Mentored new joiners on functional and technical aspects of the platform

Education

Global MBA, Information Technology Management, SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney

Bachelor’s Degree, Electronics & Communication Engineering, SPSU Udaipur