Headline

Cisco Certified Specialist | CCNP Enterprise | Network Engineer @ Rakuten India | BGP • OSPF • SD-WAN • Palo Alto NGFW • VXLAN/EVPN • Multi-Cloud (AWS/Azure/GCP) | Open to L2/L3 & Senior NE Roles

About

I’m a Network Engineer specializing in high‑availability enterprise networks, with hands‑on experience across NOC operations, cloud networking, data center infrastructure, and network security. I focus on building reliable, secure, and scalable networks that support global business operations. Over the years, I’ve worked in large-scale enterprise environments, supporting complex infrastructures across routers, switches, firewalls, VPNs, MPLS, SD‑WAN, and cloud environments. My strengths include troubleshooting high‑severity issues, optimizing performance, reducing MTTR, and delivering seamless connectivity across distributed systems. I enjoy working at the intersection of network engineering + cloud + automation + security, and I actively invest in learning modern technologies like VXLAN/EVPN, MP‑BGP, Palo Alto Firewalls, and Python/Ansible automation. What I Bring: Expertise in Routing & Switching (BGP, OSPF, VLANs, STP, EtherChannel) Experience in Data Center networking — VXLAN, EVPN, MP‑BGP, Spine‑Leaf Strong in NOC operations, P1/P2 handling, RCA writing, and incident response Skilled with MPLS, SD‑WAN, IPSec/DMVPN/GRE VPNs Cloud networking fundamentals for AWS/Azure/GCP hybrid networks Firewall & security exposure — Palo Alto, zero‑trust concepts, encrypted tunnels Monitoring tools — PRTG, Grafana, Kentik, ThousandEyes, Zabbix, SolarWinds Automation — Python scripting, Ansible playbooks Documentation, ITIL framework, process improvement, and cross‑team collaboration My Work Philosophy: Keep networks secure. Keep them fast. Keep them available 24/7. And whenever possible—automate the boring parts. Looking Ahead: I’m currently growing in areas like cloud networking, SDN, network automation, SRE practices, and advanced security, and I’m working toward certifications like CCNP / PCNSA to deepen my expertise. If you’re building modern, cloud‑driven, secure network infrastructure—I’d love to connect.

Location

Bengaluru

AI stack

claude

ChatGPT

Work experience

Associate System Engineer - Network at Rakuten, Apr 2024 - Present · 2 yrs 6 mos, Bengaluru, At Rakuten, I support the global IT network infrastructure spanning data centers, enterprise campuses and Rakuten One Cloud. My work focuses on ensuring high availability, security, and performance across large‑scale, business‑critical environments. Key Responsibilities & Impact Manage and monitor a global network environment with routers, switches, firewalls, VPNs, MPLS, SD‑WAN, and cloud connectivity. Troubleshoot high‑severity P1/P2 incidents, perform quick impact analysis, restore services, and reduce MTTR. Maintain and optimize routing & switching across BGP, OSPF, VLANs, STP, EtherChannel, and WAN technologies. Support data center fabrics including VXLAN, EVPN, MP‑BGP, and spine‑leaf architecture. Monitor infrastructure using PRTG, Grafana, Kentik, ThousandEyes, and ELK‑based log platforms. Collaborate with global teams for ISP link management, QoS tuning, bandwidth planning, and root cause analysis. Contribute to RCA documentation, preventive actions, and process improvements following ITIL standards. Work with Palo Alto firewalls, security policies, and VPN tunnels (IPSec/DMVPN/GRE). Improve operational efficiency through Python scripting and Ansible automation for repetitive tasks. Achievements: Reduced MTTR significantly through faster event correlation and proactive issue identification. Improved documentation accuracy and operational workflows across NOC processes. Ensured high SLA compliance and supported continuous availability of global Rakuten services.

Network Operations Center Engineer at Sunir Enterprises, Aug 2023 - Mar 2024 · 8 mos, Bengaluru, Karnataka, India, Worked as part of the NOC team supporting PAN‑India government telecom projects built on satellite and terrestrial networks. Gained strong foundational experience in monitoring, troubleshooting, and supporting large, distributed environments with over 1500+ remote sites. Key Responsibilities: Monitored and supported VSAT, RF, and terrestrial connectivity for mission‑critical government networks. Handled L1/L2 troubleshooting for routers, switches, firewalls, and modem-based communication links. Resolved network outages, link instability, routing issues, and last‑mile provider escalations. Performed incident management, ticket handling, and coordination with ISPs & field engineers. Ensured uptime, link stability, and round‑the‑clock support for remote field locations. Documented incidents, maintained shift logs, and contributed to RCA preparation. Achievements: Built strong fundamentals in routing, switching, WAN technologies, and NOC operations. Supported seamless connectivity for critical government operations with high SLA expectations. Recognized for quick resolution times and accurate escalation handling.

Education

Bachelor of Engineering, Electrical, Electronics and Communications Engineering, Dayananda Sagar College of Engineering, BANGALORE