---
title: "Rajat Sharma - It service manager in Noida | Tal"
description: "Meet Rajat Sharma, IT service manager Itsm consultant Service integration Manager ITSM ITIL V4 Problem Management Knowledge Management Incident Management Capacity Management based in Noida."
image: "https://tal.club/meet/rajat-5/share-image"
---

# Rajat Sharma on Tal

## Headline

IT service manager Itsm consultant Service integration Manager ITSM ITIL V4 Problem Management Knowledge Management Incident Management Capacity Management

## About

IT service manager Itsm consultant Problem manager Capacity manager Knowledge manager Incident manager Senior process practitioner delievery assurance Service integration manager Network operations Operations SPOC

## Location

Noida

## Work experience

It service manager at Tata Consultancy Services, Sep 2024 \- Present · 1 yr 10 mos, IT service manager Itsm consultant Service integration Manager problem and knowledge management ITSM ITIL V4

Service Integration Manager at Ericsson, Jan 2024 \- Sep 2024 · 9 mos, Noida, Uttar Pradesh, India · Hybrid, Service integration manager , ITSM problem management capacity management incident management knowledge management

Network Operations and IT service manager at Ericsson, Jun 2019 \- Jan 2024 · 4 yrs 8 mos, Noida, Uttar Pradesh, India · Hybrid, Network operations Incident management service management ITSM problem management

Senior Analyst at HCLTech, Oct 2018 \- May 2019 · 8 mos, Noida, Uttar Pradesh, India, Service desk operations Management

Technical Support Specialist at Concentrix, Sep 2017 \- Oct 2018 · 1 yr 2 mos, Gurgoan, Support engineer

Technical Support Specialist at Wipro, Nov 2016 \- Aug 2017 · 10 mos, Noida, Uttar Pradesh, India, Fault Manager

## Education

Bachelor of Technology \- BTech, Computer Science, GLA University

[View the original profile](https://tal.club/meet/rajat-5)

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