Rajat Saxena profile photo 1 on Tal

Rajat Saxena

Team Lead | operations | Customer first | Process Delivery |

Noida

2+ years of work experience

iEnergizer
Nov 20259 mosPresent

Gurugram

reboot XP
Jul 20241 yr 4 mosOct 2025

On-site

Lead a team of executives, providing coaching and performance feedback. Monitored daily operations like Email FRT to ensure SLAs, productivity and Quality standards were met.

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Headline

Team Lead | operations | Customer first | Process Delivery |

About

Customer-focused professional with proven success in customer support and leadership.Skilled in team management, conflict resolution, and process improvement, with a strong track record of driving customer satisfaction and operational efficiency.

Location

Noida

Work experience

Customer Service Team Lead at iEnergizer, Nov 2025 - Present · 9 mos, Gurugram

Customer Service Team Lead at reboot XP, Jul 2024 - Oct 2025 · 1 yr 4 mos, On-site, Lead a team of executives, providing coaching and performance feedback. Monitored daily operations like Email FRT to ensure SLAs, productivity and Quality standards were met.

Rajat Saxena - Customer Service Team Lead in Noida | Tal