Headline

Senior Software Engineer @ Microsoft | AI-Powered Customer Experiences | Engineering Leadership | Technical Strategy & Execution | Dynamics 365 & Power Platform | Mentoring Engineers

About

I build AI-powered customer experiences and lead teams through complex technical challenges. As a Senior Software Engineer at Microsoft, I build AI capabilities for Dynamics 365 Customer Service and the Microsoft Power Platform, helping customers harness AI and Large Language Models (LLMs) at enterprise scale. My experience spans AI systems, platform engineering, distributed services, and enterprise applications, with a focus on building scalable and reliable solutions. I combine hands-on engineering with technical leadership, shaping strategy, leading cross-functional initiatives, coordinating delivery, and mentoring engineers. During organizational transitions, I have also stepped into acting Engineering Manager responsibilities, supporting planning, stakeholder alignment, team coordination, delivery execution, and engineering excellence. I am passionate about growing technical talent, building high-performing teams, and solving complex customer problems. I thrive at the intersection of technology, execution, and leadership, and I am excited to continue scaling my impact through both innovative products and engineering leadership.

Location

Bengaluru

AI stack

claude code

claude

github copilot

mcp

Microsoft Copilot

OpenAI Agents SDK

Work experience

Senior Software Engineer at Microsoft, Mar 2022 - Present · 4 yrs 7 mos, Bengaluru, Karnataka, India

Principal Software Engineer at Nuance Communications, May 2020 - Mar 2022 · 1 yr 11 mos, Bengaluru, Karnataka, India

Lead Consultant at Allstate India, Apr 2016 - May 2020 · 4 yrs 2 mos, Greater Bengaluru Area

Associate at Cognizant, Jul 2014 - Apr 2016 · 1 yr 10 mos, Bengaluru, Karnataka, India, IBM WebSphere Portal 8.5 & Web content Management WCM 8.5, Java & J2EE.

Project Engineer at WIPRO TECHNOLOGIES, Jun 2011 - Jul 2014 · 3 yrs 2 mos, I'm IBM WebSphere Portal Developer for Past 2.5 years. Good at Java, J2EE, HTML, CSS, JavaScript, Dojo, XML & Web-services.

Education

Bachelor of Technology (B.Tech.), Information Technology, Sree vidhyanikethan Engineering College

Board of secondary school Certification, S.V.U campus school & sree seshachala E.M High School