Headline

Transformational Global Leader | Expert in Service Delivery, Digital Innovation & Process Optimization | Bayer | Anheuser Busch ABinBev - GCC | Hutchison 3G |

About

A result oriented professional with over 24+ years of cross functional experience in Operational Excellence, Order To Cash, Invoicing, FMCG, BPO, Telecom, Case management, Source to Pay, Procurement Support, Audit, Revenue Cycle Management & Eservices Industries with core competencies in Operations Coordination & Liaising, Client Relationship Management and Team Management, etc; Currently associated with Omega Healthcare as General Manager and has been repeatedly promoted to leadership roles throughout decades; Proactively highlight challenges related to policy, process and systems, thereby suggesting improvements towards customer loyalty and satisfaction; Organized and energetic, spontaneous problem solver with a keen ability to rapidly assess diverse situational changes with focused time & people management skills; consummate professional with ingrained ability to plan, process, strategize and implement process enhancements for increasing the profitability of the organization

Location

Greater Bengaluru Area

AI stack

claude code

geminicli

meta

perplexity

Fathom

Flowise

Work experience

General Manager Delivery at Omega Healthcare Management Services, Mar 2025 - Present · 1 yr 8 mos, Bengaluru, Karnataka, India, Managing a Team of 100+ HC across multiple sites and ensuring team is assisting the patient in the overall Revenue Cycle Management

Senior Manager at Bayer, Aug 2022 - Dec 2024 · 2 yrs 5 mos, Bangalore Urban, Karnataka, India

Manager at Anheuser-Busch InBev, Aug 2019 - Jul 2021 · 2 yrs, Bangalore Urban, Karnataka, India, Customer Service Manager

Manager at Anheuser-Busch, Apr 2018 - Aug 2022 · 4 yrs 5 mos, Bangalore Urban, Karnataka, India

Associate Manager at Anheuser-Busch InBev, Apr 2018 - Aug 2019 · 1 yr 5 mos, Bangalore

Team Lead at Tech Mahindra Business Services, Apr 2004 - Mar 2018 · 14 yrs

Education

Master of Business Administration, Finance, General, icfai

Bachelor of Commerce (BCom), Business/Commerce, General, ALL Institute of Engineering and Management