HR Operational Analyst | Benefits Administration



Bangalore Urban, Karnataka, India





Bachelor of Business Administration - BBA, Business Administration and Management, General
Baldwin's Methodist College
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Results-driven HR leader with expertise in Contact Center and Workday HCM. Proven track record in Compensation & Benefits, Vendor Management, and HR operational excellence bring a solid foundation in business management to my role. Certifications in digital marketing, artificial intelligence, and data analytics further enhance my ability to support diverse HR initiatives and drive organizational efficiency.
Greater Bengaluru Area
claude
gemini
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HR Associate at Carelon, Sep 2022 - Jan 2023 · 5 mos
Human Resources Executive at Carelon Global Solutions India, Aug 2022 - 2024 · 1 yr 6 mos, Developed and implemented HR policies and procedures ensuring compliance and consistency, achieving a 100% compliance rate with regulatory requirements and reducing legal risks by 15%. Administered employee relations, compensation, and benefits programs for 150+ employees, resulting in a 10% reduction in employee turnover and a 7% increase in employee retention. Streamlined HR processes by leveraging HRIS systems, reducing processing time by 25%, improving overall HR efficiency by 15%, and saving the company $20,000 annually. Contributed to employee training programs, resulting in a 20% improvement in employee performance metrics and a 10% increase in employee engagement scores.
Human Resources Associate at AMAZON DEVELOPMENT CENTRE, Jan 2021 - 2022 · 1 yr 1 mo, Maintained employee records and HRIS data with high accuracy and confidentiality, achieving a 99.9% data accuracy rate and reducing data discrepancies by 5%. Supported employee relations and addressed employee inquiries, resolving 95% of inquiries within 24 hours and improving employee satisfaction by 10%. Assisted with payroll processing and benefits administration for 100+ employees, ensuring timely and accurate payments and reducing payroll errors by 3%. Supported recruiting efforts by screening resumes and scheduling interviews, contributing to a 15% reduction in time-to-hire and improving the candidate experience score by 8%.
Bachelor of Business Administration - BBA, Business Administration and Management, General, Baldwin's Methodist College