Design Education | Service Design | Sustainable Development

Gandhinagar, Gujarat, India

Haryana, India

Kolkata, West Bengal, India

Germany

Bangalore Urban, Karnataka, India

Master's degree, New Media Design
National Institute of Design

Master of Arts - MA, Integrated Design
Hochschule Anhalt
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Design educator and a multi-faceted Service Designer with a focus on design research, service design, and experimentation-led learning. Experienced in curriculum development and studio-based pedagogy. Committed to inclusive and reflective learning environments that support diverse learning styles, both inside and outside the classroom. Acclaimed in community driven change with proficiency in facilitation skills to lead interdisciplinary collaborative initiatives. Portfolio: https://www.behance.net/rgb Contact: raja_b@alumni.nid.edu
India
Assistant Professor at Unitedworld Institute of Design (UID), Jul 2025 - Present · 1 yr 2 mos, Gandhinagar, Gujarat, India, - Teaching subjects like Design for Social Impact, Design Research, Dashboard Design, UX/UI Design - Department's Placements Data Coordinator - Spearheading curriculum planning for the upcoming batch - Graduation project, internship and pastoral mentorship - Conducting juries and other administrative tasks
Visiting Professor at National Institute of Design Haryana, Dec 2025 - Dec 2025 · 1 mo, Haryana, India, Conducted an intense module on Data Storytelling where students worked on pressing topics relevant to their immediate environment, conducted research, visualized their findings in impactfully weaved viewer-centric narratives. Some of the topics the students worked on were like WiFi (in)accessibility on the campus, social media usage patterns of the students on the campus, learning preferences of the students, and late night Blinkit usage by the students on campus and issues related to that.
Research Consultant at Good Business Lab, Jan 2025 - Apr 2025 · 4 mos, Kolkata, West Bengal, India, Designed research instruments, conducted on the field research with diverse stakeholders, liaised with local communities and related stakeholders, analyzed findings with a systems approach, visualized system maps
Visual Designer at CLS PHARMA GmBH, Mar 2024 - Sep 2024 · 7 mos, Germany, Did systems’s research, created a service blueprint and re-evaluated the scope of work by identifying leverage points, and the blind spots which significantly reduced the amount of rework for all the departments. Went above and beyond the expectations from my role as a Visual Designer.
Service Design Consultant at Gravity iLabs, Jan 2020 - Apr 2021 · 1 yr 4 mos, Bangalore Urban, Karnataka, India, - User Research: Conducted and led primary user research with enterprise clients from the public sector. - Systems Mapping: Mapped strategic roadmaps from current system state to desired system state indicating driving factors, milestones, goals, key performance indicators and the risks involved. Thereby simplifying the navigation through complex decision landscapes. - Service Blueprint: Weaved insights from often complex research into simple, palpable, client-centric visual narratives which acted as service blueprints for corporate decision making and project coordination. - Prototyping: Built prototypes for creating interactive dashboards.
Master's degree, New Media Design, National Institute of Design
Master of Arts - MA, Integrated Design, Hochschule Anhalt