---
title: "RAJ RAJAK - Senior Client Onboarding Expert in Bengaluru | Tal"
description: "Meet RAJ RAJAK, SaaS & B2B Growth Leader | Client Onboarding & Customer Success | Sales & Revenue Strategy | Team Leadership | GTM | 3Cr+ Revenue | 120% Quota based in Bengaluru. AI stack includes meta and ChatGPT."
image: "https://tal.club/meet/raj-rajak/share-image"
---

# RAJ RAJAK on Tal

## Headline

SaaS & B2B Growth Leader \| Client Onboarding & Customer Success \| Sales & Revenue Strategy \| Team Leadership \| GTM \| 3Cr\+ Revenue \| 120% Quota

## About

I help businesses scale by converting opportunities into measurable revenue outcomes\. With 2\+ years of experience across SaaS, EdTech, and D2C ecosystems, I have contributed to driving high\-growth revenue operations, optimizing sales performance, and improving customer acquisition strategies through data\-driven execution and client\-centric approaches\. Currently at Shopdeck, I manage the end\-to\-end client journey — from initial engagement and solution alignment to successful conversion and seamless transition — ensuring both revenue growth and long\-term client value across D2C and B2B segments\. Beyond individual contribution, I lead and collaborate with teams to drive performance through structured execution, continuous mentoring, and operational alignment\. I work closely with sales, marketing, operations, product, and support teams to improve workflows, resolve business challenges, enhance customer experience, and build scalable growth processes\. I also possess hands\-on exposure to performance marketing fundamentals, customer behavior analysis, lead conversion optimization, sales funnel management, campaign coordination, and business process improvement, helping organizations improve efficiency and maximize revenue opportunities\. Key Impact: • ₹80L\+ individual revenue contribution • ₹3Cr\+ team revenue contribution • 120% target achievement • 35% improvement in conversion rates • Reduced sales cycle time and improved client retention • Improved operational efficiency through cross\-functional collaboration Core Focus Areas: • Revenue Growth & Business Development • Performance Marketing & Lead Conversion • End\-to\-End Client Lifecycle Management • Sales Funnel Optimization • Cross\-Functional Collaboration • Team Leadership & Performance Improvement • Business Process Optimization • Customer Relationship Management \(CRM\) • Data\-Driven Decision Making I am focused on building scalable business processes, improving operational efficiency, and delivering measurable business impact in fast\-paced, high\-growth environments\.

## Location

Bengaluru

## AI stack

meta

ChatGPT

## Work experience

Senior Client Onboarding Expert at ShopDeck, Mar 2026 \- Present · 8 mos, Bengaluru, Karnataka, India, Oversaw the complete client lifecycle from lead qualification to successful conversion and structured handover, ensuring a seamless customer journey\. Contributed to revenue growth by converting qualified opportunities into long\-term business relationships across D2C and B2B segments through consultative sales and business development strategies\. Worked on performance marketing initiatives using Meta Ads and digital acquisition strategies to improve lead generation, customer targeting, brand visibility, and ROI\. Analyzed campaign performance, customer behavior, and conversion metrics to optimize sales funnels, improve lead quality, and enhance marketing effectiveness\. Collaborated with marketing teams to align lead generation campaigns with sales objectives, improving customer acquisition and conversion outcomes\. Led and mentored a team through structured guidance, sales coaching, process alignment, and performance improvement strategies\. Worked closely with operations, product, marketing, and support teams to ensure smooth execution, faster issue resolution, and improved client success\. Managed client expectations, resolved challenges, and maintained compliance and quality standards to ensure high customer satisfaction and retention\. Improved onboarding transitions and reduced customer drop\-offs through structured engagement and process optimization\. Utilized AI tools and data\-driven insights to analyze customer behavior, optimize workflows, automate onboarding processes, and improve productivity\. Strong exposure to performance marketing, CRM management, sales funnel optimization, lead nurturing, and business process improvement in high\-growth environments\.

Sales Team Lead at Intellipaat, Sep 2025 \- Feb 2026 · 6 mos, Bengaluru, Karnataka, India, At Intellipaat, I work in a fast\-paced sales and business growth environment focused on driving enrollments, revenue generation, and delivering a strong learner experience\. My role combines sales execution, team leadership, process optimization, and cross\-functional collaboration to support business growth\. I lead and mentor a team of Sales Executives and Business Development Associates \(BDAs\), helping them achieve weekly and monthly revenue goals through structured guidance, coaching, performance reviews, and strategic planning\. I actively support the team in improving sales pitches, objection handling, customer engagement, and conversion strategies to maximize results\. Alongside team management, I have contributed ₹80L\+ in individual revenue contribution through consultative selling, relationship management, and conversion\-focused execution\. I have also played a key role in driving ₹3Cr\+ in overall team revenue contribution by improving coordination, accountability, and sales performance\. I regularly analyze sales metrics, lead quality, conversion rates, and pipeline performance to identify opportunities for improvement and enhance operational efficiency\. My focus on data\-driven execution and customer\-centric communication has helped improve conversions, reduce sales cycle time, and strengthen learner engagement\. I also train and onboard new team members on CRM systems, sales workflows, communication techniques, and product understanding to ensure faster ramp\-up and better performance consistency\. Key Highlights: • ₹80L\+ individual revenue contribution • ₹3Cr\+ team revenue contribution • Improved conversion rates through structured sales execution • Reduced sales cycle time through process optimization • Led and mentored high\-performing sales teams • Strong expertise in consultative sales, CRM management, and business process improvement

Business Development Executive at Intellipaat, Feb 2025 \- Aug 2025 · 7 mos, Bengaluru, Karnataka, India, In my current role, I have expanded responsibilities by implementing personalized sales strategies to boost conversion rates and drive revenue growth\. I’ve introduced 1:1 Google Meet sessions to provide tailored program insights, resolve specific queries, and guide leads more effectively through the sales funnel\. Spearheading outreach with 150\+ daily calls and maintaining a consistent talk time of 2\.5\+ hours to enhance relationship building and follow\-up efficiency\. Actively contributing to a ₹70 lakh revenue goal through data\-driven sales techniques and targeted lead nurturing\. Collaborating cross\-functionally with internal teams to optimize customer engagement and align strategies with company growth objectives\.

Business Development Intern at Intellipaat, Aug 2024 \- Jan 2025 · 6 mos, Bengaluru, Karnataka, India, During my tenure as a Trainee, I laid a strong foundation in consultative sales and client engagement, consistently exceeding performance targets and driving high\-quality lead conversion\. Generated many lakhs in revenue by nurturing 5000\+ leads through strategic sales and personalized consultations\. Maintained 2:30\+ hours of daily talk time, delivering in\-depth responses to customer queries and building trust\. Managed the complete sales cycle—from lead qualification to closing—while providing ongoing post\-sales support\. Pitched programs effectively to inbound leads, helping them make informed decisions aligned with their career goals\. Utilized Zoho CRM to streamline lead tracking, monitor pipeline progress, and optimize conversion rates\. Collaborated with marketing and operations to improve the quality of outreach, customer experience, and campaign performance\.

Human Resources Intern at Taj Hotels, Jul 2023 \- Aug 2023 · 2 mos, Bengaluru, Karnataka, India, Managed HRMS for 800\+ employees, handling employee records, leave sanctions, and payroll assistance\. Facilitated employee grievance resolution, ensuring a smooth communication channel between staff and management\. Coordinated HR operations during the G20 Summit, collaborating with local authorities and internal teams for seamless workforce management\. Assisted in the recruitment and onboarding process, conducting initial screenings, documentation, and orientation sessions\. Maintained and updated employee databases, ensuring accuracy and compliance with company policies\. Supported employee engagement initiatives, organizing activities to boost workplace morale and productivity\. Worked closely with HR leadership to streamline processes and enhance operational efficiency\.

Social Work at Taare Zameen Foundation, Jul 2017 \- Aug 2018 · 1 yr 2 mos, Virtual, As an Intern I am supposed to, make a positive change in the lives of underprivileged children, women, and Divyangs, as well as encourage like\-minded people to contribute to it\. After reviewing the intern's qualifications, we feel the intern would be an appropriate person to assist our organization with this endeavor\.

## Education

Bachelor of Commerce \(B\.Com\) Honors \- Business Analytics, Business/Commerce, General, Presidency University Bangalore

POST GRADUATE DIPLOMA IN COMPUTER APPLICATONS, COMPUTER APPLICATION, Aptech Computer Education

[View the original profile](https://tal.club/meet/raj-rajak)

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