Headline

City Manager

About

I am a growth-driven account management professional with 7 years of experience in scaling restaurant partnerships, driving revenue, and building strong client relationships in the food-tech industry. At Zomato (2017–2024), I handled a portfolio of 500+ restaurant partners, delivering consistent growth through data-driven planning, strategic marketing, and hands-on collaboration. My performance in partner management and advertising revenue consistently ranked among the best in India. Career Achievements: Achieved the highest Ads/CV (Ads by Commission Value) in India — 10%, while the national city average was 4–5%. Drove exceptional quarter-on-quarter growth in Gujarat, earning direct recognition and a one-on-one with Rakesh Ranjan (Head of Zomato Growth) for outstanding contributions. Scaled and retained partner accounts by creating custom playbooks, resulting in measurable increases in order share and partner satisfaction. Led initiatives that improved ad adoption, upselling, and ROI for restaurants, driving sustainable growth for both partners and Zomato. Before Zomato, I worked as a Relationship Manager at Reliance Mutual Fund, where I developed strong business development, portfolio management, and client networking skills. Earlier internships with Adani Wilmar and Aadharshila Graphic Design House gave me early exposure to brand communication and marketing strategy. I hold an MBA in Marketing from Maharaja Sayajirao University of Baroda and a bachelor’s degree from R.P. Bhalodiya College.

Location

Greater Vadodara Area

AI stack

claude code

Work experience

City Manager at Easy cater, Jun 2026 - Present · 4 mo, Ahmedabad

Zonal Head at Zomato, Sep 2024 - May 2026 · 1 y 8 mo, Vadodara

Key Account Manager at Zomato, Jan 2019 - Sep 2024 · 5 yrs 9 mos, Vadodara Area, India, Managed a portfolio of 500+ restaurant partners, driving sustained growth through strategic planning, partner engagement, and marketing campaigns. Achieved the highest Ads/CV in India (10%), compared to city averages of 4–5%, setting a new benchmark nationwide. Consistently recognized for performance, including a one-on-one with Rakesh Ranjan (Head of Growth, Zomato) after two record-breaking quarters in Gujarat. Guided and trained new hires through Zomato’s Buddy Program, mentoring them on processes, partner management, and performance strategies to ensure faster ramp-up and long-term success. Developed and implemented partner growth playbooks that improved order share, ad adoption, and retention rates. Mentored junior team members, creating reporting systems and SOPs to streamline partner success operations

Relationship Manager at Reliance Mutual Fund, May 2018 - Dec 2018 · 8 mos, Vadodara, Gujarat, India, Built and managed client portfolios, achieving measurable growth through targeted business development and relationship management. Developed strong networking channels with distributors, brokers, and direct clients to expand business reach. Overachieved sales targets in multiple NFOs (New Fund Offers), contributing significantly to regional growth performance. Delivered customized investment solutions and portfolio reviews, improving client satisfaction and retention. Strengthened negotiation, communication, and client-handling skills, which later translated into success in account management and partner growth roles.

Marketing Intern at aadharshila - graphic design house, Mar 2018 - Apr 2018 · 2 mos, Vadodara, Gujarat, India, Developed a project on launching new products (Sharbat beverages), including detailed market research, competitor mapping, and consumer insights. Designed a positioning strategy to differentiate the product and create a strong brand identity in a competitive FMCG market. Gained hands-on exposure to marketing communication, campaign planning, and client engagement processes.

Marketing Intern at Adani Wilmar, Jun 2017 - Jul 2017 · 2 mos, Rajkot, Gujarat, India, Conducted market research and consumer behavior analysis to identify growth opportunities for edible oil and FMCG products. Assisted in planning and executing marketing campaigns, gaining exposure to brand positioning and competitive analysis. Presented insights and reports to senior managers, contributing to decision-making for product promotion strategies.

Education

Master of Business Administration - MBA, Marketing, Maharaja Sayajirao University of Baroda, Vadodara

R.P.Bhalodiya college