Headline

Customer Management Officer @ Sampurna | Portfolio Management, History

About

A History graduate from Netaji Subhash Open University, I recently served as a Customer Management Officer at Sampurna within the microfinance and BFSI sector. During my 8-month tenure, I managed a portfolio of ₹70 lakh, engaging with over 300 customers and maintaining a 98% recovery rate. Proficient in field sales management, recovery, and portfolio management, I am eager to apply my academic foundation and practical experience to contribute meaningfully to the BFSI industry. I am driven to enhance my skills and make a positive impact in my professional journey.

Location

Koch Bihar

Work experience

Customer Management Officer (Microfinance / BFSI) at Sampurna, Oct 2025 - May 2026 · 8 mos, India, Managed 300+ customers with a portfolio of ₹70 lakh and maintained 98% recovery rate.

Education

Bachelor of History, History, Netaji Subhash Open University, Kolkata

Bachelor of Arts, HISTORY, Netaji Subhas Open University (NSOU)