Headline

Product Manager @ Moveworks (Acq. by ServiceNow) | Enterprise SaaS | Agentic AI | Building self-serve platform to deploy AI at scale

About

AI Product Manager with 5+ years building and shipping enterprise AI products — spanning Generative AI platforms, MLOps/LLMOps tools, and enterprise SaaS — across seed-stage startups and scaled environments. Currently at Moveworks, owning product for Setup, a self-serve platform powering enterprise AI deployments. Delivered 7x CS adoption, 3x customer adoption, and $105K+ in annual savings. Previously at Twelvefold (AI Venture Studio), driving product across Attri (GenAI for enterprises), Censius (AI observability), and Hypercast.ai.

Location

Bengaluru

AI stack

claude code

codex

elevenlabs

langgraph

langsmith

mcp

Work experience

Product Manager at Moveworks, Apr 2026 - Present · 5 mos, • Contributed to product strategy and roadmap execution for implementation and troubleshooting features, supporting outcomes including 7x CS adoption (13% → 96%), 3x customer adoption (15% → 41%), and ~30% reduction in support escalations. • Drove product development and execution for 10+ core functionalities including API Playground ($105K in annual savings), API logs, AI Connector Validation, Homepage (8M+ views), Data Ingestion Logs, Ingested Content Screens, Resource Processing Logs, AI Assistant Reasoning Logs and Entity Catalog Management. • Led Enterprise Search Connector Validation for 5+ systems and conducted API discovery for Outlook integration. • Drove GTM execution for 20+ product and feature launches across internal announcements, community posts, product walkthroughs, help documentation, CS/Support enablement sessions, and customer webinars. • Managed day-to-day product execution for troubleshooting features and improvement requests, supporting P1 escalation triage, root cause analysis coordination, and critical issue resolution. • Owned partner enablement initiatives, contributing to a reduction in partner time-to-deployment by over 50%.

Associate Product Manager at Moveworks, Jul 2024 - Mar 2026 · 1 yr 9 mos

Product and Engineering, Founders' Office at Twelvefold, Jun 2021 - Jul 2024 · 3 yrs 2 mos, Mumbai, Maharashtra, India, Twelvefold, an AI Venture Studio (Product, Founders' Office): • Assisted founders in establishing the venture studio across product, strategy, marketing, and operations. • Led product, engineering, and marketing for Hypercast.ai, a GenAI video personalisation platform, driving its path to PMF. • Conceptualised and built a Trademark AI Agent from the ground up. • Collaborated with EIRs across studio products and portfolio companies including Attri and Censius. Attri, an Enterprise AI Solutions (Product, Founders' Office): • Bridged business, engineering, design, data science, sales, and marketing to manage key internal and client projects. • Led an R&D team to design and deploy 20+ GenAI solutions across Legal, BFSI, Construction, Sales, Marketing, and HR verticals. • Crafted 50+ client and investor decks translating AI solutions into business cases for enterprise and fundraising conversations. • Led a US non-profit engagement to build a customised weather dashboard that received recognition from the Office of the President of the United States. Censius, an AI Observability and Explainability Platform (Full Stack Developer): • Architected and built the platform's front-end from scratch, implementing model monitoring, drift detection, performance tracking, fairness metrics, and real-time alerting. • Designed the middleware layer using Node.js and GraphQL. • Collaborated with the founder on UX flows and prepared the platform for launch at TechCrunch Disrupt. • Contributed to scaling the team by conducting 500+ interviews across engineering, data science, and design.

Software Developer at Quantiphi, Jul 2019 - Jun 2021 · 2 yrs, Mumbai, Maharashtra, India, • Developed conversational AI chatbots in the R&D team, leveraging Google’s Dialogflow AI, Contact Center AI (CCAI), and other conversational AI services. • Built an AI voice bot to collect Covid-19 health information for a US State government’s Department of Health. • Developed front-end interface for an AI-powered media analytics platform for broadcasters, OTT players, and media agencies for content cataloging, brand impact measurement, among other use cases.

Education

Bachelor of Engineering - BE, Information Technology, Thadomal Shahani Engineering college